Mobility Services

Improving Existing Transportation Options

Mobility Services is focused on improving existing transportation options and coordinating a community-wide transportation service network comprised of the transportation providers to meet the needs of our citizens. Persons in need may include older adults, people with disabilities and low-income individuals without personal vehicles.

Service Area

The service area includes any location in Chesterfield County (noted in bright green on the map). Rides are available to destinations outside the county for employment and medical purposes, including limited service to the cities of Colonial Heights, Hopewell, Petersburg and Richmond; the counties of Goochland, Hanover, Henrico, Powhatan and Prince George; and Fort Lee (noted in the additional outlined multicolored areas on the map). For questions regarding service area, please call Mobility Services at 804-706-2796.

Mobility Services Service Area Map

Eligibility

To quality for Mobility Services options, riders must:

  • Register with Mobility Services
  • Reside in Chesterfield County
  • Must meet one of the following:
    • Be age 60 or older 
    • Have a disability (temporary or permanent)
    • Live in a low-income household

Registration

Registration is free, quick and easy. Register by completing the online Mobility Services Registration Form (PDF). Complete, print and mail the form to the address on the bottom of the form; please include the required supporting documents. The registration form may also be requested by mail, calling Mobility Services at 804-706-2796 or by emailing Mobility Services.

Registrations will only be accepted through the mail, fax, or scanned and emailed. Once you register, you will receive your Mobility Services ID card, an Access On Demand Riders Guide (PDF) and an Access Chesterfield Riders Guide (PDF). The riders guides will have all the information you need to start using services.

Non-Discrimination Policy

Mobility Services, in accordance with Title II of the Americans with Disabilities Act of 1990 (ADA), will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. Mobility Services will generally, upon request, provide appropriate aides and services leading to effective communication for qualified persons with disabilities so they can participate equally in our programs, services and activities. Learn more about non-discrimination policies and procedures

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