Funding for the CARES Water/Wastewater Assistance Program is no longer available. If you or someone in your household is experiencing a financial hardship, you may qualify for utility bill assistance from another county program. Visit our Assistance page to view other programs Chesterfield County provides or download our Department of Social Services Resource Guide (PDF) for additional relief options.
The Chesterfield County Department of Utilities’ first-floor customer service center is open with regular business hours.
All tenants are required to provide their original lease, valid identification and pay the full deposit prior to establishing an account for service. Please call Customer Service Call Center at 804-748-1291 for more information.
With the expiration of Virginia’s statewide suspension of utility disconnections, Chesterfield Utilities will resume water and wastewater disconnections for non-payment, as well as reinstate penalties and interest for past-due balances, on Wednesday, Sept. 1, 2021. For more information, call 804-748-1291.
Chesterfield Utilities offers a residential companion meter for water and wastewater customers to measure outside water use separately. View additional information...
The Chesterfield County Utilities Department is a public water and wastewater utility that uses state-of-the-art technology to deliver the highest quality service to its customers. Learn more about the Chesterfield County Utilities Department.
Residential Customers, Homeowners and Tenants
Commercial Customers and Developers
Drinking Water and Water Sources
Chesterfield County is fortunate to have three sources of drinking water: Swift Creek Reservoir, Lake Chesdin (Appomattox River Water Authority) and the James River.