Rates and Fees

User Fees and Adjustments

The Chesterfield County Department of Utilities is entirely self-supporting. No county tax dollars are used for any utilities operation. As a result, the Utilities Department depends on revenues generated from system users and new connections.

Fees for utility services are adjusted periodically to keep revenues in line with operating expenses, to replace aging facilities, and to maintain the highest standards of service.

Fiscal Year 2023 (FY23) Charges

Effective with bills issued on and after July 1, 2022, the consumer shall pay charges for utility service in accordance with these schedules.

  1. Bimonthly Service Charges
  2. Connection Fees
  3. Residential Irrigation Meter
  4. Ancillary Charges

Bimonthly Service Charges

Customers are billed bimonthly (every two months). Customer, capacity and commodity charges make up the total bimonthly bill. The customer and capacity charges equal the minimum charge for service regardless of the amount of water used. The commodity charges are determined by the metered water volume (amount of water used). For more information about how to calculate your bill, view Calculating Your Water and Wastewater Bill (PDF) or call 804-748-1291.

Customer Cost Charge

A customer cost charge of $5.08 for each service account. However, customers who have only a water account or a wastewater account shall pay a customer cost charge of $10.16.

Commodity Cost Charge

  • Water: $2.36 per 100 cubic feet (CCF)
  • Wastewater: $2.43 per 100 cubic feet (CCF)

Capacity Cost Charge

Equivalent Residential Unit (ERU) is a unit established by the Utilities director as a benchmark for comparing utility demands that are generated by different classes of customers.

Residential Customer Classes

Dwellings with a 5/8-inch meter pay per unit at the rates shown below. Dwellings served by larger size meters pay in accordance with the schedule shown on the non-residential customer classes table. For manufactured homes and multifamily dwellings, per unit charge is based on 85% of the 5/8-inch meter charge, as listed in the county ordinance, chapter 18, article II, section 18-27, subsection (a)(3)(iv).

Customer ClassMeter SizeERUs Per UnitWater Bimonthly Capacity ChargeWastewater Bimonthly Capacity Charge
Dwelling, single-family, including townhouses and manufactured homes that are not located in a manufactured-home park5/8 inch1.00$15.90$28.30
Dwelling, two-family (per unit)5/8 inch1.00$15.90$28.30
Manufactured homes that are located in a manufactured-home parkN/A0.85$13.52$24.06
Multiple-family dwellings other than multiple-family dwellings used exclusively as housing for colleges or universities (per unit)N/A0.85$13.52$24.06

Non-Residential Customer Classes

For meters that are greater than 12 inches, the charges are determined by the Utilities director based on the number of equivalent residential units (ERU) per unit.

Meter SizeERUs Per UnitWater Bimonthly Capacity ChargeWastewater Bimonthly Capacity Charge
5/8 and 3/4 inch1.00$15.90$28.30
1 inch2.50$39.75$70.75
1.5 inch5.00$79.50$141.50
2 inch8.00$127.20$226.40
3 inch16.00$254.40$452.80
4 inch25.00$397.50$707.50
6 inch50.00$795.00$1,415.00
8 inch80.00$1,272.00$2,264.00
10 inch115.00$1,828.50$3,254.50
12 inch155.00$2,464.50$4,386.50

Water Volume

The water volume for residential consumers who are connected to the wastewater system but not to the water system shall be 0.296 hundred cubic feet per day. Non-residential consumers who are connected to the wastewater system but not to the water system shall install a private meter approved by the director. The volume shall be based on the private meter reading.

Active Accounts

A consumer who has paid a connection fee shall pay the bimonthly service charge and ancillary charges, irrespective of whether the consumer is actually receiving utility service.