Jail Operations

Visitation

Visitation Rules

• All registered visitors must be 18 years or older; visitors under age 18 are required to be accompanied by an adult.
• There is a maximum of four visitors per single video visit; no more than three family members or friends in addition to the registered visitor.
• Valid photo identification must be presented to staff by the primary registered visitor at the time of check-in.
• Any video visits will be terminated without warning if any of the following violations are detected:
  • Acts that encourage sexual behavior, disrobing (all visitors must be fully dressed), or nudity
  • Behavior or acts that are criminal under state, local or federal statute
  • Irrational or unethical behavior that is deemed as inappropriate or perceived as a threat to the safety and security of the facility
  • Obscene gestures or use of gang signs or acts that encourage or promote gang activity
• All video visits are recorded and monitored by jail security staff.
• Any violation of these restrictions will lead to suspension or termination of visitation privileges.

Regular Visitation - Video Visitation

All visits are conducted off-site by computer, phone or tablet and are scheduled through the visitation website. To schedule a visitation, you must be added to the inmates' approved visitor list,  be a registered visitor, be over age 18 and billing information is required. 

Most Inmates are allowed one 25-minute video visit per week by no more than four persons. Appropriate attire is required during video visits. Attempts to make 3-Way visits are not allowed.

If you have any questions, call the video visitation information line at 855-208-7349.

Note: If you have not registered or the inmate has not added you to their approved visitor list, you will not be authorized to visit.

Professional Visitation - Video or In-Person Visitation

Professional visits, which are dealt with on a first-come, first-served basis, are allowed and are not counted against an inmate's regular visitation limits. Such visits are only allowed during normal weekday business hours unless prior authorization from jail administration is received.

Professional visitors must complete to statement of understanding form (PDF) and return it in person at the jail or by email. For assistance with professional visitation requirements, call 804-318-8017.

Out of Town and Special Visits - In-Person Visitation

Out of town (more than 100 miles away) or special visits must be pre-approved by a jail supervisor. If approved, visitors must produce a valid photo identification; there is a four-person maximum for all visits. To be pre-approved, please call 804-748-1829 or 804-768-7327.

Inmate Calls

Inmate phone calls at the time of incarceration are free and last three minutes. After the inmate is moved to a regular housing area (normally within one day), all inmate calls become collect calls and may last up to 30 minutes.

Inmate Mail

All mail correspondence with inmates must take place through the mail service. To send mail to an inmate, include the inmate's name and inmate number. Send mail to:

Chesterfield County Jail
P. O. Box 758
Chesterfield, VA 23832

Inmate Accounts and Canteen

Funds for inmate accounts can be submitted by:

• Kiosk (located in the lobby of the County Jail) using cash or credit card (Accepted: Visa, Mastercard). There is a minimum $3 fee.

• Online by visiting JailATM. There is a minimum $3 fee.

A usage fee will apply to all options. Cashier’s checks or money orders are not accepted.

For questions regarding when inmates can order canteen or related to inmate commissary, please call the Canteen Office at 804-748-1488.

Approved Inmate Items

To receive approval for inmate items, please call 804-768-7345. The following items can be accepted at the County Jail front lobby on behalf of inmates between the hours of 8 a.m. and 3 p.m., Monday through Friday:

• Clothing for Circuit Court Appearances
  • Court clothing items must be picked up within 15 days after being sentenced
  • To arrange pickup of court clothing following appearance, call 804-768-7345
• Prescription Medications or Glasses
  • Medications must be in the original pharmacy prescription container with the inmate's name and current date (not expired)
  • Prescription or reading glasses
• Newspapers, magazines and paperback books sent directly from an established vendor or publisher, in original packaging