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Alarm System Permits & False Alarms
The following information is provided for general information regarding the County's Alarm Ordinance. Specific provisions of the Alarm Ordinance are set forth in Chapter 15, Article I. Alarm Systems.
Permit requirements
- Alarm System permits are required within 30 days of the installation date.
- Go to the Chesterfield County alarm portal and register online.
- From the Chesterfield County alarm portal, you can download a copy of the Alarm Registration Form. Instructions for returning the form via mail or email are on the form.
- NOTE: The email account listed on the previous Alarm Form PD-041 has been disabled. Please email all new permits to the address on the updated form or register online through the Chesterfield County alarm portal.
- A $25 charge may be assessed to any owner or tenant who fails to meet the permit requirements.
Service Charge and Penalty
If assessed, charges must be paid before required permit will be issued.
If the permit required is not obtained within 30 days after being notified by the Chief of Police that it is required and continued operation of the alarm system occurs, by the owner or tenant, it shall amount to a class 4 misdemeanor carrying a penalty of up to $250.
Changes
Any changes in the permit information must be reported within 10 days of the change by calling 855-694-8279 or making the change through the Chesterfield County alarm portal.
Automated Dialing Device
It is unlawful for any automated dialing device or system to call, or in any other manner make direct contact, with the county's enhanced 911 emergency telephone system.
All automated dialing services will be required to connect to an emergency seven-digit number designated by the county. A violation of this section shall constitute a class 1 misdemeanor which is punishable by fine or imprisonment set forth by state law.
There are no charges for the first two alarms within a calendar year. The following charges will be applicable for the third and subsequent alarms:
- Third false alarm ($50)
- Fourth false alarm ($75)
- Fifth false alarm ($100)
- Six and each thereafter within a calendar year ($125)
Failure to Respond
$100 service charge if owner or tenant or designee fails to arrive at premises within one hour of being notified by the police to respond regarding an alarm activation.
Failure to Silence
$100 service charge if owner or tenant or designee fails to silence audible signal, loud enough to be heard by any person outside the property, within 30 minutes of being notified by the Police to respond.
Paying Charges
To pay police false alarm charges online, log in to your account through the Chesterfield County alarm portal.
You can also mail a check, made out to Treasurer, Chesterfield County, to:
Chesterfield County Alarm Ordinance Permit and Payment System
PO Box 76537
Baltimore, MD 21275-6537
For questions about false alarm charges and payments, call 855-694-8279 during normal business hours.
Revocations
Failure to pay any service charges within 30 days shall constitute grounds for overturning an alarm system permit by the Chief of Police. A late payment penalty of ten percent or $10, whichever is greater, will be added to the account upon referral to the county debt collection division.
Interest on the principal amount due and penalty will accrue at the rate of ten percent annually from the first day of the month following the day the account is referred to the debt collection division. Continued operation after revocation will constitute a class 4 misdemeanor carrying a penalty of up to $250.
Reinstatement
To reinstate a revoked alarm permit a full payment of all owed must be made.
Appeals Process
Log in to your account through the Chesterfield County alarm portal and submit an appeal electronically within 10 says of receiving the notice. You may upload supporting documents as needed.
A letter to the Alarm Administrator must be submitted within 10 days of receiving the service fee bill. Send to:
Chesterfield County Alarm Ordinance Permit and Payment System
PO Box 76537
Baltimore, MD 21275-6537
This letter must contain the following:
- Address
- Name
- Telephone number
- The reasons for disputing the fee
- Any other written evidence which might justify a change in the assessment
The Alarm Administrator will consider the evidence and render a written decision within 10 days of receipt of the appeal request, unless an extension has been agreed upon by both parties.
The Alarm Administrator can waive, rescind in whole or in part, a service fee if he/she believes there is insufficient evidence to fully support the imposition of said service fee.
Alarm Systems
Any assembly of equipment or a device designed to protect premises by detecting and signaling occurrences such as:
- Attempted burglary
- Robbery
- Unauthorized intrusion
- Other criminal activity or hazard
For the purposes to attract the attention and response of county police, including alarm bells, horns, siren and lights, which are either audible or visible beyond the lot lines of the protected premises. Does not include vehicle alarm or fire alarm systems.
False Alarm
Any communication generated by an alarm system that results in a response by police personnel and after an investigation reveals no evidence or indication of criminal activity or other hazard.
False alarms include alarm signals that are:
- Activated negligently or accidentally
- Actual cause is not determined
- Purposely activated to summon the police in non-emergency situations
- A result of faulty, malfunctioning or improperly installed or maintained equipment
False alarms are not included. Signals activated by weather conditions or other causes which are identified and determined by the Chief of Police to be beyond the control of the owner are not included.
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Police
Physical Address
10001 Iron Bridge Road
Chesterfield, VA 23832
Mailing Address
Chesterfield County Police Department
P.O. Box 148
Chesterfield, VA 23832
Phone : 804-748-1251Fax : 804-748-6265Emergency Phone : 911
Social Media
Visit the Police Department's Next Door, Facebook, Instagram, and Twitter pages.
Police Reports or Immediate Requests for Response
Please be advised the email address is not monitored on a 24 hour, seven day basis and is intended for general questions only.
Police reports or requests for immediate police response must be made by phone by calling either 911 in the event of an emergency or 804-748-1251 for a non-emergency. To speak to a desk officer, call 804-748-1269. We have an online crime report that can be filled out for non-emergency situations.