The Community Development Customer Service Center, located on the first floor of the Community Development building, is open to the public. Customer Service Center staff will be available to assist walk in customers. The Customer Service Center is staffed by Building Inspection and Planning department employees.
We are not offering walk-thru permit processing at this time. Community Development building staff outside of the customer service center area are available by appointment. COVID-19 precautions in county buildings are based on current Centers for Disease Control and Prevention (CDC) and Virginia Department of Health (VDH) guidelines.
The Community Development building is located at 9800 Government Center Parkway and the Customer Service Center is open 8:30 a.m. to 5 p.m. Monday through Friday. The following departments are in the Community Development building:
- Building Inspection
- Citizen Information and Resources
- Community Enhancement
- Environmental Engineering
Direct meetings with staff may be limited to a video conference or require an appointment to be set up by the appropriate staff member. Call 804-748-1050 for more appointment information and details.