Show All Answers

1. How do I get general information regarding inmates at the jail?

Please call 804-748-1476 to access the jail automated information system.

2. How do I get information regarding inmate incarceration, inmate's number, current charges, court dates, bond amounts, sentence information, transfer information and / or inmate programs?

Please call the County Jail at 804-748-1466.

3. How do I correspond with an inmate?

All correspondence with inmates must take place through the mail service. To send mail to an inmate include the inmate's name and inmate number. Sent mail to:
Chesterfield County Jail
P. O. Box 758
Chesterfield, VA 23832

4. How do I submit money for inmate accounts (for inmate to order in canteen)?

Pay by one of the following options:

• Using the kiosk (located in the lobby of the County Jail) using Cash or Visa / Master Card. There is a minimum $2.50 fee.
• Online by visiting JailATM. There is a minimum $2.50 fee.

Usage Fee

A usage fee will apply to any of the above deposits / options.

No Cashiers Checks or Money Orders

The Chesterfield County Jail cannot accept cashier’s checks or money orders for deposit into an inmate’s account.

5. Can family or a friend submit money for an inmate to order canteen?

Yes, by going online and visiting JailATM.

More Information

To obtain information regarding when inmates can order canteen or questions related to inmate commissary, please call the Canteen Office at 804-748-1488.

6. What items are accepted at the jail?

The following items can be accepted at the County Jail front lobby on behalf of inmates between the hours of 8 a.m. and 3 p.m., Monday through Friday:

• Clothing for Circuit Court appearances (One set of pants, shirt, dress coat, belt, tie, socks, shoes or a combination of)
  • Court clothing items must be picked up within 15 days after being sentenced
  • To arrange pickup of court clothing please call 804-768-7345
• Prescription Medications (Medications must be in the proper prescription container with the inmate's name and current date)
• Prescription / Reading Glasses
• Newspapers, magazines and paperback books can only be sent to an inmate if it is mailed directly from a publisher to the jail and with prior jail approval
  • To receive approval for these items, please call 804-768-7345

7. When is visitation?

Visitation times are:

Saturday through Sunday from 6:00 am to 10:30 pm

Visitation Rules

•    All visitors must be 18 years or older 

•    Visitors under 18 are required to be accompanied by an adult.

•    No more than three additional family members or friends are allowed on a single video visit.

•    Valid identification must be presented to staff by the primary visitor at the time of check-in.

•    All IDs must have a photo, date of birth, and current address.

•    All video visits (off jail premises and on jail premises) are recorded and monitored by jail security staff.

•    Any video visits will be terminated without warning if any of the following violations are detected:

• Acts that encourage sexual behavior
• Obscene gestures
• Nudity
• Disrobing (all visitors must be fully dressed)
• Behavior or acts that are criminal under state, local, or federal statute
• Use of gang signs or acts that encourage or promote gang activity
• Irrational behavior that is deemed as inappropriate or perceived as a threat to the safety and security of the facility
• Any violation of these restrictions will lead to suspension or termination of visitation privileges.

8. Are out-of-town visits allowed?

Out-of-Town Visits-must be pre-approved by a Jail Supervisor. If approved, you must produce a valid picture ID, and there is a four-person maximum. To be pre-approved, please call 804-748-1829 or 804-768-7327.

9. How do I call an inmate?

Inmate phone calls at the time of incarceration are free and last three minutes.

Post Incarceration

After the inmate is moved to a regular housing area (normally within one day), all inmate calls become "collect calls" and may last up to 30 minutes.

Phone System Vendor

The inmate phone system vendor for the Chesterfield County Jail is ViaPath Technologies

Receiving & Blocking Phone Calls

For information regarding receiving phone calls and blocking phone calls, please call a ViaPath representative at 866-230-7761.

More Information

For information on current rates, pre-payment, calling a cell phone and/or any other related questions, please call a ViaPath representative at 877-650-4249.

10. Can messages be gotten to inmates?

Messages cannot be passed to inmates unless the message is of an emergency nature such as family illness, death, etc. The message will be verified as being an emergency by the Sheriff's Office prior to delivering it to the inmate. To have an emergency message forwarded please contact the County Jail.