FAQs • Chesterfield County, VA • CivicEngage

1. When will the monthly file be posted on this site?: Files will be posted by the 20^th of the month for payments made the previous month. For example, payments made in October will be posted by Nov. 20. To ask questions or request more information, please email the Accounting Department.

2. Have you taken steps to protect citizens, business partners and employee’s private information?: Yes, certain state and federal laws require that some types of information be protected. This includes medical related information under the Health Insurance Portability and Accountability Act (HIPAA) and exclusions identified through the Freedom of Information Act (FOIA). Good business practice also protects private and confidential information of citizens and business partners, information related to pending legal matters and information that could jeopardize public safety enforcement. To ask questions or request more information, please email the Accounting Department.

3. Can I find any vendor that does business with Chesterfield County?: Generally, yes. If you can’t find a vendor there could be several reasons. If the nature of the vendor or of the County’s business with that vendor is protected under state or federal laws or is considered private or confidential, that vendor will not be shown in these files. If the vendor has provided goods or services to the County but has not yet received payment for those goods or services, then the vendor will not appear on the files. Information about payments to employee benefit providers is available upon request. Payments to a vendor on behalf of Chesterfield County Public Schools (CCPS) can be found on the CCPS website. To ask questions or request more information, please email the Accounting Department.

4. How are disbursements made through procurement cards shown?: Payments made for purchases against a procurement card prior to March 2018 will be shown as payment to Bank of America. After March 2018, payments will show the actual vendor. To ask questions or request more information, please email the Accounting Department.

5. Why do I sometimes see the same check number multiple times?: The information shown is being displayed at the department and account code level. If a single payment is made for either multiple departments or multiple accounts the check number will be displayed numerous times. To ask questions or request more information, please email the Accounting Department.

6. Can I view requirements contracts between the county and a vendor?: Yes. Visit the Procurement Department’s page where you can view contracts, and their associated solicitations, that the county has established with vendors through a competitive procurement process. Only repetitive type purchases utilize requirements contracts. One time purchases of goods, services and construction are not included in this listing. To ask questions or request more information, please email the Accounting Department.

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Animal Services Unit

3. What will I need to purchase a dog license?

1. How do I adopt an animal?: The animal shelter has a large variety of dogs and cats available for adoption. Please visit the Adopt a Pet section for detailed information about the adoption process.

2. Do I need a dog license?: Any dog 4 months of age or older must have a license.

To obtain a dog license, you must:

Pay the $10 license tax
Provide a certificate of current rabies vaccination

4. How much does a dog license cost, and when is it due?

Chesterfield County now offers a lifetime dog license for $10. The license will remain valid as long as the dog's rabies vaccination is kept up to date.

Kennel licenses are available for those residing in an agricultural district who own more than 3 dogs. Kennel licenses are still issued annually. The license tax is payable on January 1 and must be paid no later than January 31 of each year.

The fees are as follows:

Kennel – up to 20 dogs: $25
Kennel – up to 50 dogs: $35

5. Where do I get a dog license?

You can obtain a dog license at several county businesses, or by mail.

To obtain a dog license by mail:

Print and complete a Dog License Application (PDF). View a Sample Form (DOC).
Include the completed license application, a copy of the rabies certificate, proof that the dog has been spayed/neutered (if applicable) and check or money order payable to Treasurer, Chesterfield County.
Mail to:
Treasurer’s Office
P.O. Box 70
Chesterfield, Virginia 23832
Attention: Dog Licenses

6. How do I report a lost pet?

If your dog or cat is lost:

Submit a Lost Pet Report.
Visit the shelter to look for your pet and review the lost and found pets book at the front desk.
Post signs in your area in the event someone has found your pet.

7. How do I report a found pet?

If you find a dog or cat:

Submit a Found Pet Report.
Visit the shelter to review the lost and found pets book at the front desk.
Post signs in your area in the event someone near you may be looking for their pet.

8. How do I report animal cruelty or neglect?

Please call the 804-748-1251, the police non-emergency number, if you need to speak with an Animal Services officer about:

Animal neglect or cruelty
Dogs running at large
Stray dog that has been found
Any other non-emergency Animal Services issue

If you wish to speak with a shelter representative, please call 804-748-1683 Monday through Friday, 8:30 a.m. to 5 p.m.

General email inquiries can be directed to the Animal Control Inquiries Email.

Animal Services does not handle calls for service related to barking dogs. Please call the police non-emergency number, 804-748-1251, to speak to a police officer.

9. How many dogs can you have in Chesterfield?: Ownership of more than three adult dogs per family is prohibited in any residential district without a special exception permit. If you need a special permit, contact the Chesterfield County Zoning Office at 804-748-1050.

10. What is Chesterfield County’s leash law?: Under Chesterfield County's current leash law, a dog shall be deemed to run at large while roaming or running off the property of its owner or custodian and not under its owner's or custodian's immediate control.

11. What are some dog-friendly places in Chesterfield County?: Looking for something fun to do with your furry friend in Chesterfield County? Many restaurants, stores and local shops welcome dogs, allowing you to spend even more quality time with your furriest of friends. Visit our blog post about Woof and Wag in Chesterfield County to learn more.

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Chesterfield County Airport

2. What are the hours of operation for your FBO?

1. Do you offer flights out of the Richmond Executive-Chesterfield County Airport?: We do not offer scheduled service (i.e. airlines). We do offer charter and private services. Visit Dominion Aviation or call 804-271-7793 for more information.

Dominion Aviation - 804-271-7793

Line Service: 6 a.m. - 10 p.m.
Front Desk: 7 a.m. - 9 p.m.
After hours by request

3. What are your current fuel prices? Can I purchase motor gasoline (mogas)?

Current Fuel Prices
Dominion Aviation provides fuel service. - Please contact them directly for detailed information - 804-271-7793.

Motor Gasoline (Mogas)
We do not offer motor gasoline (mogas) for sale.

4. Do you offer flying lessons? Are discovery flights available?: Flight training and discovery flights are both offered by our fixed-based operator (FBO) - Dominion Aviation. Please contact them directly for additional information - 804-271-7793.

5. Do you have rental cars on site?: Yes. Rental cars are provided by Dominion Aviation. Please contact them directly for additional information - 804-271-7793.

6. Do you have a restaurant?

Yes, King’s Korner Restaurant is located in the airport terminal building.

Catering: 804-271-0033
Restaurant: 804-743-9333

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ChesterfieldLIVE!

4. What items are not allowed?

1. How do I get there?

Chesterfield LIVE! will be at the Chesterfield County Fairgrounds:

10300 Courthouse Road
Chesterfield, VA 23832

Directions

2. Where do I park?

Parking is available across from the Fairgrounds in lots at Bird High School, Chesterfield Technical Center and Gates Elementary at 10300 Courthouse Road. Follow the parking attendants’ directions.

3. Are restroom facilities available?: Porta-potties units will be placed throughout the Fairgrounds. Accessible units will be available.

Alcohol
Bottles/glass containers
Coolers
Fireworks
Illegal weapons
Outside food and beverage
Umbrellas

5. Can I bring my pet?: We’re sorry, only service animals allowed.

6. Can I bring a chair?: Yes, bring a chair or blanket to enjoy the music.

7. What activities will take place during the event?: In addition to great music from the bands, there will be an area with vendor displays, samples and information, as well as food and beverage vendors. In addition there will be a children’s entertainment area.

8. Where can I get first aid?: Medical service personnel will be on-site.

9. How do I become a food vendor?: Contact the Chesterfield Chamber of Commerce.

10. How can I promote my business at the event?: Contact the Chesterfield Chamber of Commerce.

11. How do I become a sponsor?: Contact the Chesterfield Chamber of Commerce.

12. Can I leave and re-enter the event?: Yes, you can leave and return at any time. Entry is free.

13. Can I record or take pictures?: Photo and Video Recording Policy
The use of recording devices and flash photography is prohibited. You may take non-flash photos.

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Circuit Court Clerk - Civil

4. What Court handles landlord-tenant disputes?

1. How do I file for divorce?

Divorces are handled in the Circuit Court; however, Circuit Court Clerk’s staff members are not attorneys and therefore are not authorized to provide legal advice. To initiate a divorce in Chesterfield Circuit Court, the filing party must submit the appropriate pleadings prepared under Virginia law. There are no forms that the Clerk’s Office can make available for this purpose. Parties proceeding without legal counsel would need to research the Code of Virginia and prepare the required pleadings. There are a number of steps which must be followed under Code of Virginia to finalize a divorce matter.

A task force of Virginia legal aid attorneys has developed a technology-based solution to help pro se (i.e., self-represented) litigants filing simple, uncontested divorces. The system is made available at VA Legal Aid online. The Clerk’s Office makes this resource available as a courtesy and cannot guarantee that it will meet your needs.

Once a divorce filing is prepared, for information regarding filing fees, Sheriff’s fees, etc., we suggest speaking with a staff member in the Civil Division of the office, who routinely handle divorce matters. To speak with a staff member in the Civil Division, call 804-717-6981 during public service hours, which are from 8 a.m.-4 p.m., Monday through Friday (excluding holidays).

Civil Fee Schedule

2. How can I be appointed guardian and/or conservator for a family member?: Guardians and/or conservators are typically appointed by the Court at the time an individual is adjudicated as (determined to be) incapacitated. To initiate such an action through the Circuit Court, the filing party would need to submit the appropriate pleadings prepared under Virginia law. The Clerk’s Office has no forms that can be made available for this purpose. An attorney would be able to advise as to what exactly is required. Parties proceeding without legal counsel would need to research the Code of Virginia and prepare the required pleadings. Visit Virginia Judicial System Court Self-Help for additional resources.

3. How do I file a small claims lawsuit?: Unless appealed, typically small claims and matters concerning rental property are handled by the Chesterfield General District Court. The General District Court is completely separate from Circuit Court and has its own Clerk and Clerk’s Office. Visit the Chesterfield General District Court Clerk’s Office or Virginia Judicial System Court Self-Help for forms and additional resources concerning small claims lawsuits. Public service hours are 8 a.m.-4 p.m. Monday through Friday, excluding holidays.

Unless appealed, typically small claims and matters concerning rental property are handled by the Chesterfield General District Court. The General District Court is completely separate from Circuit Court and has its own Clerk and Clerk’s Office. The General District Court has forms to use by which most actions can be initiated.

For more information:

Chesterfield General District Court Clerk’s Office

Virginia Judicial System Court Self-Help

Public service hours: 8 AM – 4 PM Monday through Friday, excluding holidays

5. Are Circuit Court civil case records available online?

Case information for the Chesterfield Circuit Court and other Virginia Circuit Courts can be found online at the following address: http://ewsocis1.courts.state.va.us/CJISWeb/circuit.jsp

Actual case documents are not available online. Copies can be obtained from the Clerk’s Office’s Civil Division in one of the following ways:

In Person: Records are available during public service hours of 8:00 a.m. to 4:00 p.m., Monday through Friday (excluding holidays). Our office is to the left after you enter through security.
By Phone: Call the number below (during public service hours) and ask to speak to a staff member in the Civil Division for assistance. Phone requests are payable by Visa or MasterCard (for an additional $2.00 processing fee plus postage).
Written Request: Provide specific information via a written request (approximate date, names of parties). Mail your request with appropriate copy fees (cash, check or money order payable to Chesterfield Circuit Court) to the address listed below (ATTN: Civil Division). A copy fee quote can be obtained by calling the Civil Division at 804-717-6981 during public service hours.

By law, copies are $.50 per page plus $2 for certification (if needed).

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Circuit Court Clerk - Criminal

1. Are Circuit Court criminal case records available online?

Case information for the Chesterfield Circuit Court and other Virginia Circuit Courts can be found online at the following address: http://ewsocis1.courts.state.va.us/CJISWeb/circuit.jsp

Actual case documents are not available online. Copies can be obtained from the Clerk’s Office’s Criminal Division in one of the following ways:

In Person: Records are available during public service hours of 8:00 a.m. to 4:00 p.m., Monday through Friday (excluding holidays). Our office is to the left after you enter through security.
By Phone: Call the number below (during public service hours) and ask to speak to a staff member in the Criminal Division for assistance. Phone requests are payable by Visa or MasterCard (for an additional $2 processing fee plus postage).
Written Request: Provide specific information via a written request (name of defendant, approximate date, charge). Mail your request with appropriate copy fees (cash, check or money order payable to Chesterfield Circuit Court) to the address listed below (ATTN: Criminal Division). A copy fee quote can be obtained by calling the Criminal Division at 804-717-6980 during public service hours.

By law, copies are $0.50 per page plus $2 for certification (if needed).

2. How do I determine the public defender assigned to a criminal case?: For information regarding the public defender assigned to a specific criminal case, contact the Chesterfield Public Defender's Office directly at 804-662-7171. The Court/Clerk's Office does not maintain such information.

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Circuit Court Clerk - Juror Qualification Questionnaire

1. Juror Qualification Questionnaire Process

Chesterfield Circuit Court conducts a two-step process in order to a assemble a group of citizens for jury service.
Each year, in August, approximately 30,000 Juror Questionnaires are mailed to randomly selected Chesterfield County residents.
The Questionnaire is used to determine who is qualified to serve as a juror in the upcoming year. It is not a summons for jury service.
A group of citizens, known as Jury Commissioners, are appointed by the Chief Judge to review the citizen response to the Questionnaire and determine their eligibility.
Those citizens who are determined qualified to serve as a juror, are placed in a qualified pool to potentially receive a summons to serve as a juror sometime in the following year.

Go to Jury Duty information

2. Completing the Juror Questionnaire

Chesterfield Circuit Court has made completing the Juror Questionnaire easy and convenient. Using your computer, tablet, smartphone or most mobile devices, you can complete the Questionnaire online in just a few minutes.

Online (preferred): The quickest and easiest way is to visit our secure eResponse Juror website listed on your Questionnaire or scan the QR code. To sign-on, use the Candidate ID number shown on your questionnaire and your date of birth to login. Once completed, nothing further is needed from you at this time.

Mail in Form: While submitting the questionnaire online is preferred, we understand that is not an option for those who do not have access to the internet. Follow the ’Important Instructions’ on the Questionnaire and complete all questions completely and legibly.

To mail the form back:

Follow the ‘Fold Here and Seal to Return’ markings located on the questionnaire to fold and seal the form for return to the court.
Verify that ‘Return Completed Form To’ court address is facing out.
Remember to apply postage or you may bring the completed form to the Chesterfield Circuit Court during business hours and drop it off in the clerk’s office.

Please submit only one Questionnaire, either online or the paper form. DO NOT DO BOTH.

3. Requirements of Completing the Juror Questionnaire

Everyone who receives a Questionnaire is required to complete it and return it within 10 days of receipt.
Failure to submit a completed Questionnaire may result in you being summoned to the court to complete the form in person.

4. No Longer a Chesterfield County Resident

If you are no longer a resident of Chesterfield County, you will still need to complete Juror Qualification Questionnaire in order to be disqualified. On the Questionnaire, select that you are no longer a resident of Chesterfield County, and provide your new address in the space provided.

You must update your information with the Chesterfield County Registrar’s office at https://www.chesterfield.gov/registrar to avoid receiving future questionnaires from Chesterfield County Circuit Court.

Note regarding College Students: Students who are away at college may or may not be a resident of Chesterfield County. If temporarily away while attending classes but your address hasn’t been officially changed (e.g. drivers license, voter registration) then you are most likely still a resident of Chesterfield County and eligible to serve. If you are summoned in the next year, we will work with you on the available options depending on your situation at that time.

5. If I Have Already Served Jury Duty

Unless you have already reported for jury service in a State Court within the last three years. “Reported” means you appeared in the jury room on an assigned date as instructed by the Court. “State Court” does not include Federal Court which is the United States District Court.
If you have served and reported for jury service in a “State Court” within the last three years, please check the appropriate exemption on the Questionnaire and provide the year you reported and the name of the Court in which you served.

6. Disqualifications and Exemptions

If requesting a disqualification or exemption, please read and follow all directions carefully. Incomplete information may lead to your request being denied.
Currently, only those disqualifications and exemptions listed on the Juror Qualification Questionnaire will be reviewed and considered by our Jury Commissioners. If you have a situation that you think may disqualify or exempt you from jury service, that is not listed on the questionnaire, you will be able to address your circumstance with the jury office if you receive a summons for jury service in the mail sometime next year. Please, do not call the jury office seeking a disqualification at this time.

7. If Qualified for Jury Service - What's Next?

If you are determined to be qualified for potential jury service, you may receive a summons in the mail at any time during the following year. It is unlikely that everyone who is qualified for jury service will be summoned.

In Chesterfield Circuit Court, jurors serve only one day or the duration of one trial. However, if you are summoned, but were not called to report, you may be summoned again later in the year if the yearly pool has been used.

Juror Summonses for the following year are mailed monthly, starting with January summonses being mailed around December 1. You will receive plenty of advanced notice in order to plan accordingly. If you receive an Official Summons for Jury Service, it will contain a report date along with specific instructions for you to complete. It is very important you follow the instructions contained in your summons.

8. Students and Jury Service

Under the Code of Virginia, there is no exemption from jury service for students. Students must complete and submit the questionnaire within 10 days.

If a student is away at school, please provide them the web address and their Candidate ID number listed on the Questionnaire so they may complete the form online. If they are later summoned for jury service at an inopportune time, we will work with their schedule at that time.

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Circuit Court Clerk - Jury Duty – Summoned Jurors

1. Jury Duty Selection Process

You were qualified to serve as a juror by a panel of jury commissioners after you completed the Jury Questionnaire. At that time, you were placed in a jury pool with thousands of qualified citizens. Now, you have been randomly selected from that pool to receive an official summons for jury service.

2. Notification of Jury Duty

Names are randomly selected through an automated system using the pool of qualified citizens from the yearly qualification questionnaire process. If your name is selected from the qualified pool, you will receive an Official Summons for Jury Service in the mail. Summonses are mailed the first of every month. Please note, if you are summoned but not selected to report for jury duty, you may be summoned again later in the year if the current jury pool is exhausted. This does not usually happen; however, the number of jury trials in a given year are unpredictable.

3. Jury Duty Service Length

You are on call for one day or the length of one trial. If required to report to the courthouse on your assigned Report Date, you may or may not be selected to hear the case. If you are not selected to hear the case, you will be released by the judge and your jury service is complete. If you are selected to hear the case, you will serve on that case for its duration until released by the judge. While most jury trials are completed in a single day, some are estimated to take more than one day to complete. Please plan accordingly.

Please note: if you are summoned but not selected to report for jury duty, you may be summoned again later in the year if all of the current jury pool is used. This does not usually happen; however, the number of jury trials in a given year are unpredictable.

4. Responding / Confirming Receipt of Summons

The Summons for Jury Service is an official order of the court. You are required to respond by completing the summons questionnaire on the Juror eResponse website. You will need your Candidate/Juror ID number indicated at the top of your summons. Failure to respond to the summons does not excuse you from jury service. Pursuant to Virginia Code § 8.01-356 you could be held in contempt of court and/or ordered to pay a fine if you fail to respond to the summons. You must carefully read and following the instructions contained in the summons.

5. Reminder Messages Regarding Your Status

If you responded to your summons and provided your email and/or mobile number, you will receive a courtesy reminder message regarding your jury serve status. However, the court is not responsible for internet and/or mobile service interruptions. It is your responsibility to follow the instructions provided in your summons and verify your reporting status after 5:00 p.m. the business day prior to your assigned report date. Because changes to jury trials can occur late notice, it is important to check your status after 5:00 p.m.

6. Reporting For Jury Duty Is Mandatory

The United States Constitution guarantees the right to a trial by jury in both criminal and civil cases. Your participation as a juror is crucial to the administration of justice. The consequences of not reporting for jury service can be severe. Pursuant to Virginia Code § 8.01-356, if you do not report, you could be held in contempt of court and ordered to pay a fine of not less than $50 nor more than $200.

7. Requesting a Different Reporting Date

If serving on your assigned Report Date presents a hardship, the court will grant a one-time postponement of service to another day later in the year. This option is only available up to 5 days before your original Report Date. You may make this request through the ’Defer Service’ tab on the Juror eResponse Website. Your request will automatically be granted, and you will receive a new summons in the mail prior to your new date.

8. Students and Jury Duty

There is no statutory exemption for students. If your Report Date is problematic, you may defer your service to a date later in the year. If you are a legal resident of Chesterfield and will not return to Chesterfield County at any time during the year you have been summoned, you must send a relevant statement to Jury Services by email at: [email protected].

Students who have moved out of Chesterfield County and changed their legal residence (e.g.; DMV, voter registration) may request a non-resident disqualification on the Juror eResponse Website.

9. Exemption or Disqualification From Jury Duty

Jury Service is an important civic and community duty for which you have a legal obligation. However, if you believe you qualify for an exemption of service under Virginia Code Section 8.01-341 or Section 8.01-341.1, you may make your request on the Juror eResponse Website under the ’Disqualify Service’ tab. Please allow 5 business days for your request to be processed. If you have provided Jury Services your email and/or a phone number to receive messages, you will receive an automated response once the request is processed. Otherwise, you will receive a notice in the mail. You may also check the status of your request on the Juror eResponse Website under the ’Profile/Status’ or by calling the Juror Information Line at 804-409-8605.

Below is a list of exemptions/disqualifications available in the ’Disqualify Service’ tab on the Juror eResponse Website:

I am not a resident of Chesterfield County (must provide your new address)
I am 70 years of age or older and do not wish to serve (this is a permanent exemption)
I have legal custody and am responsible for children 16 years of age or younger during court hours.
I am a mother breast-feeding a child.
I am responsible for a person having a physical or mental impairment requiring continuous care during court hours.
I am the only person performing services for a business and the business would close or cease to operate if I am required to report for jury service at any time during this year. (Submission of relevant statement required)
I am a licensed and practicing attorney.
I am a sworn sheriff, deputy sheriff, state police or police officer in a county, city or town (Federal service is not exempt)
I am on active duty with the armed forces of the United States or Virginia and serving out of the area. (A letter from your commanding officer is required)
I have a temporary physical or mental disability. I am not able to sit for several hours without a break. I request to be excused from jury service for this year only.
I have a permanent physical or mental disability. I am not able to sit for several hours without a break. I request to be excused from jury service permanently.

10. Lost Jury Summons - How to Obtain Another Copy

If you lost your summons, visit the Juror eResponse Website to print a new one under the ’Print Letters’ tab. If you do not have your Candidate/Juror ID number to login to the website, contact Jury Services. If the summons PDF does not generate, turn off your pop-up blocker.

11. Employment and Jury Duty

Immediately notify your employer of your summons for jury service. Virginia law requires employers to excuse employees from regular workdays when summoned for jury duty. Employers should refer to Title § 18.2-465.1 of the Virginia Code for more information. Discuss with your employer the policy regarding payment of your wages or salary while serving as a juror. If your Report Date is problematic, you may defer your service to later in the year on the Juror eResponse Website.

12. Attendance Letter For Attending Jury Duty

If you were selected and reported to the courthouse for jury duty, you may ask the Jury Coordinator for an Attendance Letter to give to your employer or school. Otherwise, you may print your Attendance Letter on the Juror eResponse Website under the "Print Letters" tab. If the letter does not generate, please turn off your pop-up blocker.

13. Juror Amenities

The court values the service you perform as a juror. With that in mind we try our best to make your time here as pleasant as possible. Below you will find a list of amenities provided while waiting to be called for a trial:

Magazines covering a wide variety of interests.
Bathrooms
Free Coffee, Tea, and Filter Water Dispenser (hot and cold)
Vending Machine for Drinks (available for cash or card)

If you are selected to sit for a jury trial you will have access to free bottled water, select sodas and snacks during breaks and deliberation. For lunch, there are several local food establishments in the area. There is no food service in the courts building. Depending on the case, lunch or dinner may be provided. Please plan accordingly.

Please feel free to bring a book, crossword puzzle, or other quiet activity to do while waiting to be called to the courtroom.

14. Prohibited Items

Please be sure to read the Court Safety & Security page for a list of prohibited items in the courthouse and what to expect when arriving to the courthouse.

Please be advised that anyone entering the Chesterfield County Courthouse must enter the building and go through a Sheriff’s Security Checkpoint. Patrons may encounter longer lines and wait times. Please take this into consideration when determining your arrival time. Note: The Courthouse opens at 8:00 A.M.

15. Reimbursement for Jury Service

If you are selected and report for jury duty, you will be reimbursed $30 for travel and expenses for each day you are required to report for service. This amount is determined by the Virginia legislatures. You will receive a check in the mail in 2 to 4 weeks. Please check with your employer regarding jury service policies.

Federal government employees should read the Office of Personnel Management’s Fact Sheet: Court Leave for more information.

16. Inclement Weather or Changes to Court Schedule

If there is a change to your jury service due to severe weather conditions or other emergency, the Court will notify you electronically as long as your mobile phone number and email address on the Juror eResponse Website is current and accurate.

Please be sure to view the Court Closing and Inclement Weather page for further important information.

17. Accommodation Requests

Should you need a reasonable accommodation to serve on a jury, you may make your request on the Juror eResponse Website when filling out the summons questionnaire. You may also send your request to Jury Services by email at: [email protected]

Please read the Courts’ Accommodation Request page for further information.

18. Dress Code and Etiquette

You should wear comfortable but appropriate attire. Business casual is preferred. The temperature in the courtroom can fluctuate, so please plan accordingly.

Please read the Courts Dress Code and Etiquette Policy page for further information.

19. Juror Orientation

When you report for jury duty, attendance will be taken and there will be a brief orientation session to discuss what you can expect during your service. Once orientation is completed, jurors will wait in the jury assembly room until being called to the courtroom. This process takes approximately one hour. It is very important that you arrive on time.

If you are selected and sworn onto a case, you will stay with that case until it concludes. If not selected, you will be released by the judge.

For further information, please visit the Jury Duty main page and watch the 10-minute jury service orientation video.

20. If You Are Late or Do Not Appear For Jury Duty

Your absence could prevent the trial from going forward, inconveniencing not only the parties and witnesses involved but also your fellow jurors. In the event you will be late or cannot appear due to a true emergency or illness, contact Jury Services as soon as possible at 804-751-4411 or by email: [email protected].

It is the judge’s discretion on what action he or she may take should you fail to appear for jury duty. Pursuant to Virginia Code Section 8.01-356, failing to report for jury service may result in a criminal contempt of court charge and a fine not less that $50 nor more than $200.

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Circuit Court Clerk - Wills & Estate Administration - Bond / Surety

1. What is a bond? What is surety?

A bond is a written promise that one will faithfully perform his/her duties as Executor or Administrator.
The bond is set at an amount greater than the estate value and is payable to the Commonwealth of Virginia.
A bond issued on behalf of an estate ensures that the person qualified as Administrator or Executor properly administers the assets of the estate.
- This safeguards the interests of creditors, heirs, beneficiaries and the Commonwealth as their interests relate to the estate.
If neither the will nor Virginia law waive surety on a bond, surety will need to be posted on the bond.
- Surety has the effect of insuring the bond, should it become payable.
- Most often, surety or security is obtained through a bonding/insurance company.
- The company must have the authority to execute bonds and the agent must provide his/her power of attorney at the time of the qualification appointment.
- A premium proportionate to the value of the estate is paid to the bonding company.

2. How do I arrange for surety?

If it is determined that surety on a bond is required,

a bonding or insurance company should be contacted to act as surety
you may contact your own insurance agent to inquire if they post fiduciary (Executor/Administrator) bonds
the Clerk’s Office can provide a list of known companies that may be able to assist.

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Circuit Court Clerk - Wills & Estate Administration - Contact Information for Clerk & Commissioner of Accounts

2. After qualifying, whom should I contact if I have questions regarding my reporting responsibilities? Whom should I contact when I am ready to close the estate?

1. Whom should I contact if I have questions or if I need to make an appointment for probate and/or qualification?: Chesterfield Circuit Court Clerk
804-748-1241 - ask for Probate Division

The Commissioner of Accounts is an attorney commissioned by the Circuit Court Judges to oversee the actions of fiduciaries and is responsible for reviewing and approving inventories and accountings. His office is not in the Courts Building but is in an office building in close proximity to the courthouse.

Commissioner of Accounts
Bryan K. Selz, Esq.

Mailing address:
P.O. Box 998
Chesterfield, VA 23832
Physical address:
9512 Ironbridge Road, Suite 110
Chesterfield, VA 23832

804-796-4891 phone
804-796-4892 fax

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Circuit Court Clerk - Wills & Estate Administration - Determining If & Where Probate/Qualification is Necessary

1. How do I determine where to probate the will or qualify as personal representative?

In Virginia, the Circuit Court Clerk is responsible for handling probate and estate qualification matters.
Jurisdiction is determined by the last place of residence prior to death.
If the decedent was in a nursing home at the time of death, jurisdiction is determined based on the residence occupied before the decedent became a resident of the nursing home.
Contact information for all Virginia Circuit Court Clerks

2. How do I decide whether or not I should probate a will or qualify as Executor or Administrator of an estate?

There are several reasons why a will should be probated (or recorded). The three basic reasons are

There may be assets that need to be administered by a personal representative (i.e., assets in the decedent's name alone, not held jointly with a right of survivorship)
The decedent may have owned real estate in Chesterfield or elsewhere, either alone or jointly with someone.
The will, once probated, would become a matter of public record, thereby serving as a formal genealogical link to the decedent's family.

By recording the will, it becomes a permanent record available for review by family members as well as potential beneficiaries and creditors.

3. What if the decedent died without a will and held only real estate at the time of his/her death?

The real estate passes to the heirs at law.
Although qualification is not typically necessary under these circumstances, it may be necessary to record a Real Estate Affidavit (form CC-1612) (PDF) in order to reflect the intestate transfer of property in the Court's land records.

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Circuit Court Clerk - Wills & Estate Administration - Fees

1. What fees, taxes, and costs will I need to pay upon probate or qualification?

State probate tax - $1/$1000 value of probate assets
Recordation of will/Clerk's Order - $18 up to 10 pages
Recordation of list of heirs - $18
Transfer fee - $1 (if decedent had interest in Chesterfield real estate)
Clerk's fee - $0-$30, assessed based on estate value
Certificate of qualification - $2 each (two included in base fee)

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Circuit Court Clerk - Wills & Estate Administration - Preparing for Probate/Qualification

1. What should I do if I need to probate a will and/or qualify as personal representative (Executor/Administrator) of an estate?

In Chesterfield, probate/qualification matters are handled strictly by appointment and appointments are only scheduled once all necessary information has been provided.
Contact the Probate Division of the Circuit Court Clerk’s Office to provide the following information.
- By emailing the Clerk’s Office or by FAX to 804-717-6797
  - A copy of the death certificate
  - A copy of the Last Will and Testament and Codicil(s), if any
  - Full names and addresses of the decedent’s heirs
  - Estimate of the estate value (personal property and real property in the decedent's name alone without a beneficiary or payable on death designation)

NOTE: Include contact information; however, DO NOT write on the will itself.

If you are unable to fax or email, call the Probate Division at 804-706-7680 with the death certificate and will in hand. Be prepared to provide information regarding the decedent's heirs and estate value as described above. If you must leave a message, every effort will be made to return your call the same business day. Please refrain from calling multiple times.

2. How do I estimate the estate value?

Include all property (real estate and personal property) that was in the decedent's name alone at the time of his/her death.
Include tangible personal property as well as intangible assets (e.g., stocks, bonds, etc.).
Do not include property held jointly with a right of survivorship.
Do not include property payable to a named beneficiary or with a payable on death (POD) designation.
Estimate the fair market value of the assets as of the decedent's date of death.
- DO NOT DEDUCT debts owed, loans, or mortgage amounts.
Compute separate totals for personal property and real property.

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Circuit Court Clerk – Concealed Handgun Permits

1. If my concealed handgun permit just expired, can I still renew?

Even though your permit is expired, you can still follow procedures for renewal. You will not need to produce proof of competency with a handgun again. If by chance you did not obtain your original permit in Chesterfield, you will need to include a copy of the existing permit so that it can be confirmed that renewal is appropriate.

2. How do I update the address on my concealed handgun permit?

Address changes are processed by the issuing Court.

Information about updating an address on a permit issued by Chesterfield Circuit Court

Contact information for other Virginia Circuit Courts

3. How long is a concealed handgun permit valid?: Concealed handgun permits are valid for five years from the date of issuance.

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Circuit Court Clerk – Land Records

1. Are land records available online?

Land records are available online by subscription service only; however, such service is typically not practical for occasional users since it requires an annual fee of $600.00/user.

Access to the SRA site is granted to subscribers with a valid user name and password.
Access is provided by subscription only.
Subscription fee must be paid in advance.

For more information regarding the SRA system and subscription requirements, please visit Circuit Court Clerk's SRA.

2. Can Clerk's Office staff assist with a title search?

As the Circuit Court Clerk's Office serves only as the repository for land records and we are not attorneys, we cannot perform title searches or provide legal information regarding the status of property. Deeds, liens, and other land records must speak for themselves and staff cannot interpret or restate information included in such records.

If you would like to visit to perform a search of our records, the public Record Room is open from 8:00 a.m. to 4:00 p.m., Monday through Friday, excluding holidays. The Record Room is located on the ground floor of the main Courts Building and staff would be happy to demonstrate how to use our automated system.

If you require an official title search and/or legal opinion, we would recommend that you contact an attorney or title company for assistance.

3. How do I determine if there is a lien recorded against property?

Deeds, liens, and other land records must speak for themselves and the staff of the Circuit Court Clerk's Office cannot interpret or restate information included in such records. If you are looking for a specific document and can provide the debtor's/lienholder’s name(s), type of document and approximate date, staff in the Record Room can provide a copy quote by phone at 804-748-1241.

If you would like to visit to perform a search of our records, please note that our public Record Room is open from 8:00 a.m. to 4:00 p.m., Monday through Friday, excluding holidays. The Record Room is located on the ground floor of the main Courts Building and staff would be happy to demonstrate how to use our automated system. If you require an official title search and/or legal opinion, we would recommend that you contact an attorney or title company for assistance.

4. How can I get a copy of my property plat or survey?

If the survey was recorded, it can be obtained from the Circuit Court Clerk's Office. Individual surveys which show the lot with improvements (such as a house) are occasionally attached to deeds; however, since they are not required to be recorded, most often, they are not. Often surveys showing property lines are drafted at the time of sale and the homeowner receives a copy with other closing papers. If the survey was not recorded and you cannot find one with your closing papers, you may need to contact a surveying company if you need a survey showing the lot with improvements.

If you live in a subdivision and need to see the property lines only (not where the house is situated), copies of subdivision plats are available on this website. The online copy made available by the Assessor's Office is not considered the official recorded subdivision plat; however, it may be useful for informational purposes. The Circuit Court Clerk's Office is the official repository for subdivision plats that have been recorded. Land records are available for public inspection in our Record Room which is open to the public from 8:00 a.m. to 4:00 p.m., Monday through Friday (excluding holidays). The Record Room is located on the ground floor of the main Courts Building.

5. How can I add my spouse or child to my deed?

As there are no forms by which to prepare a new deed that the Circuit Court Clerk’s Office can make available, it is recommended that you contact an attorney who handles real estate matters for assistance. There is no requirement to have an attorney prepare the document; however, to ensure it meets statutory requirements and meets your needs legally, it may be in your best interests to consult an attorney. Clerk’s Office staff are unable to provide legal advice. Once the deed is executed, it would need to be recorded in the Circuit Court Clerk’s Office. If planning to present it for recordation personally, once you have the deed in hand, contact the Clerk’s Deed Recording Division at 804-748-1285 for specific guidance. Once recorded, the Real Estate Assessor would be notified of the recordation and that office would update its records accordingly.

6. How do I remove someone from a deed?

If a property owner has died and you wish to update the real estate records, determine if there was a Will and contact the Circuit Court Clerk's Probate Division at 804-748-1241 for assistance.

If the property owner(s) are living, typically a new deed must be recorded. As there are no forms by which to prepare a new deed that the Circuit Court Clerk's Office can make available, it is recommended that you contact an attorney who handles real estate matters for assistance. There is no requirement to have an attorney prepare the document; however, to ensure it meets statutory requirements and meets your needs legally, it may be in your best interests to consult an attorney. Clerk’s Office staff are unable to provide legal advice. Once the deed is executed, it would need to be recorded here in the Circuit Court Clerk’s Office. If planning to present it for recordation personally, once you have the deed in hand, contact the Clerk's Deed Recording Division at 804-748-1285 for specific guidance. Once recorded, the Real Estate Assessor would be notified of the recordation and that office would update its records accordingly.

7. Can the Clerk's Office provide a list of pending foreclosures?

No master list of pending private auctions/foreclosures is available through Chesterfield County. Private auction/foreclosure information is often printed in the Richmond Times-Dispatch and other publications that print legal notices. Official land records are available for review during public service hours of 8:00 a.m. to 4:00 p.m. (Monday through Friday, excluding holidays) in the Circuit Court Clerk's Record Room which is located on the ground floor of the main Courts Building.

For information regarding the process by which the Chesterfield Treasurer's Office handles properties with significant back taxes due, visit the Treasurer's Office website.

8. How can I get a copy of the blueprints to my house?

The Circuit Court Clerk's Office does not maintain blueprints. We would suggest that you contact Chesterfield Building Inspection or the builder to determine if they can assist.

9. When do I receive my Deed after my mortgage is paid off?

Unlike vehicle titles that are held pending payoff, Deeds are not held in that manner. If you purchased a home in Chesterfield, the original Deed should have been recorded in the Circuit Court Clerk’s Deed Book. After recordation, the Deed is most often returned to a law firm or the homeowner. If you have not already done so, it is recommended that you check your closing papers from the purchase transaction to determine if you already have the original Deed. If you do not locate the original, you can obtain a copy (or certified copy) from the Circuit Court Clerk’s Office for your records.

By law, copies are $.50 per page and certification is $2.00 per document.

Copies can be requested as follows:

In Person

The Clerk’s Office is open to the public from 8 a.m. - 4 p.m., Monday through Friday (excluding holidays).
The Record Room is located on the ground floor of the main Courts Building.

By Phone

Call 804-748-1241 (8 a.m. - 4 p.m., Monday through Friday) and ask to speak to a staff member in the Record Room for assistance.
Phone requests are payable by Visa or MasterCard (for an additional $2.00 processing fee plus postage).

By Mail

Provide specific information (e.g., name, document type, date, etc.) with your request.
Mail your written request with appropriate copy fees (cash, check or money order payable to Chesterfield Circuit Court) to:

Circuit Court Clerk

ATTN: Record Room
P. O. Box 125
Chesterfield, VA 23832-0909

10. How can I monitor my home title to identify possible fraud?

Free access to the land records index can be accessed 24/7. You are able to view a listing of documents recorded (searchable by name) at any time. If you ever locate something of concern that has been recorded, you can visit the Circuit Court Clerk's Record Room to view the documents themselves or you may contact the Record Room by phone to purchase copies if desired. By law, copies are $.50 per page. The public Record Room is open 8:00-4:00 Monday through Friday, excluding holidays, and is located on the ground floor of the main Courts Building. Record Room staff can be reached directly at 804-717-6517 during public service hours.

As the Clerk's Office is simply the recording authority, we are unable to provide legal advice when/if fraud is suspected. An attorney could provide that type of guidance.

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Circuit Court Clerk – Marriage Licenses

1. Can I get married at the courthouse?

There is no one in the Clerk’s Office (or Judges’ Chambers) that performs wedding ceremonies at the courthouse. It is recommended that parties contact a civil marriage celebrant or a minister authorized to perform marriages in Virginia. An authorized marriage celebrant or minister should be able to produce a copy of the court order or clerk's order that authorized him/her to perform marriage ceremonies in Virginia. There are some civil celebrants appointed by the Court who are willing to perform ceremonies at the Courts Building (typically outside). Specific details regarding a ceremony would need to be discussed with the celebrant chosen.

Information regarding obtaining a marriage license in Chesterfield

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Circuit Court Clerk – Notary Commissions

1. How do I know if my notary commission is ready to be claimed?

When the notary commission has been issued, the Secretary of the Commonwealth will send a notice to the applicant.

No appointment is necessary; however, it is suggested that you contact the Clerk's Office at 804-748-1241 to confirm your commission is ready for pickup.
When appearing to claim your commission, you should be prepared to present
- confirmation received from the Secretary of the Commonwealth
- government-issued photo I.D.
- $10 Clerk’s fee. Payment Types Accepted

2. What if I don't pick up my notary commission within the 60-day timeframe?: Notary commissions expire if not claimed within 60 days of the commission date. Applicants who do not claim their commission within 60 days must re-apply through the Secretary of the Commonwealth.

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Commissioner of the Revenue: Business License

4. I would like to send my information overnight, but UPS, FedEx, etc. will not use a Post Office Box for the address. What address do I use?

1. How do I pay my business tax?: The Treasurer’s office collects payment of all business taxes. You may contact their office at 804-748-1201.

2. Is there a late filing penalty for failure to file a return by the prescribed deadline?: Yes. Chesterfield County ordinance directs the Commissioner of the Revenue to impose a penalty of 10% of the tax assessable for the non-filing or late filing of a renewal/application. This penalty becomes a part of the tax due.

3. What if I have multiple locations or multiple lines of business?: Each individually licensable activity, at each business location must have a separate license.

Overnight packages for the Commissioner of the Revenue may be sent to:

Commissioner of the Revenue
Attn: Business Tax
9901 Lori Rd Rm 165
Chesterfield, VA 23832-0908

5. How do I authorize someone else to file or act for my business?: If you have a business representative visiting our offices, calling on behalf of the business, or filing online; please make sure that individual is authorized to act for the company. If that person is not the owner, an officer, or member listed on paperwork previously filed with our office, he or she should not be able to file and will not be given information regarding that business other than what is public information. Written documentation signed by the owner/officer/member of the company authorizing such action may be required. Businesses may use their own format or request a form from the Business Section.

6. Are there any additional requirements if a business is advertising to go out of business, and selling remaining inventory?: Under the Code of Virginia Section §18.2-223, it is unlawful for a retail business to advertise a “going out of business” sale without first obtaining a permit from the city, county or town where the sale will be conducted. The cost for the application is $50.00 and expires after sixty (60) days. All applications for “going out of business” permits shall be accompanied by an inventory, including the kind and quantity of all goods which are to be offered for sale during the sale and only the goods specified in the inventory list may be advertised or sold during the sale period. The license may be extended once after the initial issuance of the permit with an updated inventory list for an additional $50.00.

7. What do I need to do to close my business?: In order to close your business and end your tax liability for a specific business account, you must notify the Office of the Commissioner of the Revenue in writing. Fax, mail, or email and supply the following information: Name of the Business Owner, Trade Name of the Business, Federal Employer Identification Number (FEIN) or Social Security Number (SSN) associated with the accounts, and the account numbers, along with the exact date the business closed. This statement must be signed by the owner or an officer listed with our office.

8. If I do not renew my business license, am I considered out of business?: No, but you may be considered non-compliant. Once you have received your first business license, you are considered "in business" until you declare in writing to our office that you are "out of business."

9. I have concerns regarding neighbors in home business. Who should I contact?: The Chesterfield County Department of Community Enhancement allows certain businesses and occupations to be conducted in a dwelling unit provided they comply with certain restrictions. They can be reached at 804-748-1500.

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Commissioner of the Revenue: Business Tangible Personal Property

8. What if I own no equipment?

1. What is Business Tangible Personal Property (BPP)?: Business tangible personal property is any furniture, fixtures, tools, or equipment that is used or available for use in a business. It includes fixed assets, but does not include supplies (such as pens and paper) or real estate. For a more detailed list of applicable assets, see Sections One and Two of the BPP return form.

2. What is the due date for the business tangible personal property tax return?: The due date for the business tangible personal property tax return is March 1.

3. Can I get an extension of time to file the return?: Yes, but your request must come in writing and be faxed or postmarked by March 1. An extension will be granted for no longer than 60 days.

4. What is the tax rate?: The current tax rate is $3.60 per $100 of assessed value (that is, 3.6% of the value). The rate is set each year by the board of supervisors.

5. What if I went out of business?: You must notify our office in writing that you went out of business. If your BPP is on commercial property and is still available for use in business after you went out of business, you are responsible to continue to report it until it is removed or made unavailable for use in the business . Note that BPP is not pro-rated.

6. What if I purchased or recapitalized an item on January 1?: Report the item on the form and use a 90% assessment factor. Include a note on the "Total" line that these assets are included there.

7. What if I am a sole proprietor and I own the equipment personally?: You must still report any tangible equipment that is used or available for use in your business.

You must write "None" on the return and still send it in, along with an explanation of owning no equipment.

If you lease equipment, then report it in Section Three of the return.
You are required to file the return no matter how much equipment you have.
You may be asked to provide a copy of the lease agreement.

9. Do you allow for technological obsolescence?

Yes, for certain computer equipment and peripherals, as described in Section Two of the return.

Computers and peripherals are assessed using a more progressive schedule of assessment factors, found in Section Two.

Note: "Computerized" equipment is not the same as a computer or peripheral and would usually be reported along with all other equipment (in Section One), not with computer equipment in Section Two.

10. What if I do not depreciate anything?

You must still file the form and report all equipment used or available for use in the business.
You must include an itemized list of all equipment; and you may be asked to provide a copy of your federal Schedule C or Form 1120 in lieu of the required copy of your federal depreciation schedule.

11. What do I need to attach to my form?

Attach the following:

An itemized list of all property reported
A copy of your most recent federal depreciation schedule (Form 4562), if you filed one (If you did not file a federal depreciation schedule, you may be asked to provide other supporting documents, including federal Schedule C or Form 1120 in lieu of the Form 4562)

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Commissioner of the Revenue: Disabled Veterans Tax Relief

1. How do I apply for the Veteran's Tax Relief Program?

An application can be obtained by:

Downloading a Veteran's Tax Relief Application (PDF)
Calling the office at 804-748-1281
Stopping by the office:
- Commissioner of the Revenue
  9901 Lori Road
  Building 38, Room 165
  Chesterfield, VA 23832

2. How can I prove I am eligible to receive the tax relief?

Attach to your veteran’s tax relief application.
A copy of the Certificate of Disability that you receive from the Department of Veteran Affairs.
A valid Virginia Driver’s license

3. Do I have to file for this tax relief every year?

No. The tax relief is effective from January 1, 2013, or when the veteran was deemed to be disabled by the Department of Veteran Affairs."

The veteran had to be living as of January 1, 2011, in order to receive the veteran's tax relief since this type of relief began January 1, 2011.

4. What is the deadline date to file for this tax relief?

There is no immediate deadline date to file.

If a veteran for some reason does not hear about the tax relief until next year and is eligible for the exemption, the Commissioner of the Revenue’s office can go back and allow the veteran to receive the tax relief.

5. Does it matter whose name is on the deed?: Yes. The veteran must be an owner of the property and occupy it as his or her principal residence. Co-owners, other than a husband and wife, only get a percentage based on their percent of ownership.

6. What if I own multiple homes within the county, which home do I get the tax relief exemption for if I qualify?: Only the home the veteran occupies as his or her principal residence will receive the tax relief exemption.

7. What property does the tax relief exemption cover?: The exemption will cover the real property taxes for the home and up to one acre of land upon which the home is situated.

8. Can I get the tax relief if I own and live in a mobile home?: Only if you have met the criteria needed for a mobile home to be converted to real property can the veteran receive the exemption. A veteran must own and occupy as his or her principal residence a mobile home that is being taxed as real estate and own the real estate upon which the mobile home is situated.

9. Can my spouse continue to receive the tax relief exemption after I am deceased?: Yes, so long as the death of a veteran occurs on or after January 1, 2011, the surviving spouse does not remarry, and the surviving spouse continues to occupy the real property as his or her principal place of residence or if the surviving spouse relocates then the new residence may receive an exemption starting January 1, 2019 or date of purchase whichever is later.

10. Do I need to report any of my income to qualify for the veteran’s tax relief exemption?: No. This tax relief program is not based on the amount of income you receive each year.

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Commissioner of the Revenue: Elderly and Disabled Tax Relief

1. What are the requirements to be eligible for tax relief on real estate and mobile homes?

The main criteria for tax relief are as follows:

All owners must live in the household.
It must be owner’s primary residence.
You must be 65 or older as of December 31^st of the preceding year or be totally and permanently disabled as of the same date.
The total gross income of all occupants or the home must not exceed $52,000 from all sources, taxable or non-taxable.
For property jointly owned by husband and wife or by a single taxpayer, the combined net worth of the owner(s) and spouse(s), excluding the value of the home and up to ten acres of land upon which the home is situated, must not exceed $350,000.
For property jointly owned by co-owners (other than husband and wife), the combined net worth of the owners must not exceed $324,075, without any exclusion for the dwelling and land.

2. Where can I get an Elderly and Disabled Tax Relief Form?

An application can be obtained by:

Downloading a Elderly and Disabled Tax Relief Form and Instructions (PDF)
Calling the office at: 804-748-1281
Stopping by the office

9901 Lori Road
Building 38, Room 165
Chesterfield, VA 23832

3. Is there assistance in preparing my application?: The Tax Relief Section of the office will help in preparing this application during normal working hours, Monday through Friday, 8:30 a.m. until 5 p.m.

4. Can my child fill out these forms for me and be the contact for tax relief?: Due to the Privacy Act, in order for the Office of the Commissioner of the Revenue to be able to discuss your application, we will need a copy of a filed Power of Attorney.

5. Do I need to attach anything to my application?

If renewing your application documents can be sent after the April 3 due date, but the application must be postmarked by April 3. When filing your application we will need all documentation of income and net worth.

Income

Federal Income Tax Return
interest and dividend statements
SSA-1099s
W-2s
Any other income

Net Worth

Annuities
Bank statements showing the balances in checking and savings accounts
Bonds
Cash value of life insurance and burial plots as of December 31st of the preceding year
Certificates of deposits
IRAs
Money market accounts
Stocks

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Commissioner of the Revenue: Machinery & Tools (M&T)

3. What about idle and unused equipment?

1. How do you determine who is a manufacturer or processor?: Taxpayers must complete a Business Classification Information (BCI) sheet (not online) explaining the process and nature of your business activities. Process flow charts, pictures and site visits may also be used for a determination.

2. What assets should be filed as M&T?: Any assets used directly in the manufacturing process, or used in connection with machinery that is directly used, will be filed as M&T.

Machinery and tools may be reported as "Idle and Unused" if:

They have been discontinued in use continuously for at least one year prior to January 1 of the current tax year.
On and after January 1, 2017, have been specifically identified in writing by the taxpayer to the commissioner of the revenue on or before April 1, 2017, that the machinery and tools would be withdrawn from service before January 1, 2018, not in use on January 1, 2018, and no reasonable prospect exists that the machinery and tools will be returned to use prior to January 1, 2019.

4. What is the deadline for filing M & T?: The filing deadline for Machinery and Tools is March 1.

5. Is there a penalty for not filing M & T on time?: There is a 10% late filing penalty assessed on all returns not postmarked by March 1.

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Commissioner of the Revenue: Personal Property

2. How do I calculate the tax I must pay?

1. Who sets the personal property tax rate?: The Board of Supervisors establishes a personal property tax rate each year. The tax rate may vary according to category.

Example for a Personal Use Vehicle Valued at $20,000 or Less

Assessed value of the vehicle is $8,000

8,000 x .036 (for 12 months) = $288.00
Calculate personal property relief: 51% (for 2019) x $288 = $146.88
Reduce the tax by the relief amount: $288.00 - $146.88 = $141.12
Annual Tax Amount = $141.12

Example for a Personal Use Vehicle Valued at More than $20,000

Assessed value of vehicle is $25,000

Apply the .036 (12 months) x $25,000 = $900
Calculate personal property relief on 1st $20,000 of value: .036 x $20,000 x 51% (for 2019) = $367.20.
Reduce the tax by the relief amount: $900.00 - $367.20 = $532.80
Annual Tax Amount = $532.80

Use the table provided for months owned.

Note: If disposed prior to the 15^th of the month, do not count that month. If after the 15^th, you will need to count that month.

Number of Months	Percentage
12	0.036
11	0.033
10	0.030
9	0.027
8	0.024
7	0.021
6	0.018
5	0.015
4	0.012
3	0.009
2	0.006
1	0.003

3. Is my watercraft taxable if it's not registered with the game and inland fisheries?

Yes.

Boats are not prorated
Assessment based on ABOS Marine Blue Book Value
Effective January 1, 2017 - Boats less than 18 feet in length, used for personal use, and non-motorized are exempt from personal property tax per county ordinance.

4. I have a child enrolled as a full-time student at Virginia Tech. Where should I report the car he drives for personal property tax purposes?: If a car is being used by a college student the situs for personal property tax purposes is the domicile of the owner of the car. In this case, whether the car is owned by the student or the parent(s) the domicile is Chesterfield County; therefore, the car should be reported to Chesterfield County.

5. Do I get a tax break for being a fire/rescue volunteer?

Yes. You must file a Volunteer Vehicle Certification Form (PDF) by January 31 of each tax year. There is a reduced tax rate applied to the vehicle's assessed value to determine the tax.

Note: If you purchase a vehicle after January 31st of the tax year there is no reduced tax allowed until the following year.

6. Do I need to file another Volunteer Vehicle Certification form if I replace a certified vehicle during the tax year?: Yes, you must file a Volunteer Vehicle Certification form (PDF) with the Office of the Commissioner of the Revenue each time you replace a previously certified volunteer fire/rescue vehicle.

7. Where do I pay personal property taxes if I am in the military and my home of record is Virginia?: If your home of record is Chesterfield, Virginia then your vehicle(s) is subject to personal property tax in Chesterfield County, regardless of where the vehicle is garaged during active military service.

8. Where do I pay personal property taxes if I am in the military and my home of record is not Virginia?: If your home of record is not Virginia, and your car is registered in Chesterfield County, you must provide our office with a Leave and Earnings Statement (LES) for January of the appropriate tax year to qualify for the military exemption. If you move your vehicle registration to Chesterfield County during the tax year you'll need to provide a current (LES).

9. Do I qualify for the military exemption if the vehicle is jointly owned? Does my non-military spouse qualify for the exemption if the vehicle is titled solely in his/her name?

Yes, if all of the following criteria are met:

One owner is an active-duty military service member, and the co-owner is the military service member’s spouse.
The active-duty military service member’s home of record is not Virginia.
The spouse resides here in Chesterfield County temporarily to be with their military spouse who is here on military orders.
Must submit a Military Spouses Residency Relief Form (PDF)
One of the following: copy of the Marriage Certificate, copy of tax return to verify joint filing or a visual of the dependent military id card of the spouse.

10. Do I qualify for the vehicle tax exemption if I substitute as pastor at churches in the Richmond area?: No, to qualify for the tax exemption you must be a duly designated ecclesiastical officer of a particular church, religious association or denomination, and the vehicle must be used predominately for church purposes.

11. What is proration?

Proration is the method of taxation monthly for the portion of the calendar year personal property is owned and/or located in the jurisdiction.

Chesterfield prorates vehicles, motorcycles and recreational vehicles.
All other property is not prorated:
- boats
- trailers
- mobile homes
- airplanes

12. If my personal vehicle is unused or unlicensed, do I still need to register and pay personal property taxes?: Yes, all personal property is taxable, even unlicensed and/or inoperable vehicles. This property must be filed on or before the first business day of March, each year, for as long as you own it. However, you may Appeal Your Vehicle Assessment.

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Commissioner of the Revenue: Short-Term Rental

1. What is Short Term Rental Tax?

A rental tax from the lessee of the daily rental property at the time of the rental for periods of 92 consecutive days or less.

The term short-term rental property does not include trailers or other tangible personal property required to be licensed or registered with the department of motor vehicles, department of game and inland fisheries, or the department of aviation.

2. What are the effects of certification as a short-term rental company?

Local taxes for rental businesses that become certified short-term rental businesses are affected in the following ways:

Rental inventory is no longer subject to the business tangible personal property tax,
The business license classification for rental revenue is that of "retail merchant," as opposed to "personal service" for non-certified rental businesses

Certified businesses will receive a certificate which must be displayed in each qualified location.

3. What is the application deadline for certification?

The deadline to apply for renewal certifications is January 31 of the current tax year.

For new businesses seeking first-time certification as a short-rental business, an application is expected within 30 days (consistent with the grace period for filing the business license application itself).

4. Are there any extensions to the January 31 date for renewal applications for certification?: No. Applications for renewal of certification must be postmarked by January 31 of the tax year for which certification is sought.

5. What if a previously-certified short-term rental business misses the deadline for renewal or otherwise does not qualify for certification in a subsequent year?

The effects of certification are reversed.

The rental inventory reverts to business tangible personal property taxable status, and the business license classification reverts to that of "personal service."
Certification (or lack thereof) is an annual process, meaning that businesses that are certified one year may not be certified the next, and vice-versa.

6. What is the tax rate?: The heavy equipment tax rate is 1.5% and for all other property the rate is 1%.

7. If I collect Short-Term Rental tax, do I have to have a business license as well?: Yes, you are required to obtain a Business Professional and Occupational License tax and report your gross receipts.

8. What are the due dates for the reporting and remittance of Short-Term rental taxes collected?

Short term rental tax is filed quarterly.

April 30 January - March
July 31 April - June
October 31 July – September
January 31 October - December

9. Is there a late filing/payment penalty for failure to file or remit a return by the prescribed deadlines?: Yes. Chesterfield County Commissioner of the Revenue to impose a penalty of 10% of the tax assessable for the non-filing or late filing/payment of a tax return. This penalty becomes a part of the tax due.

10. What records must I keep regarding Short-Term Rental tax?: Businesses responsible for the collection and remittance of Short-Term Rental tax should keep accurate records for the current and three prior calendar years. These records are subject to audit by the Office of the Commissioner of the Revenue.

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Commissioner of the Revenue: State Taxes - Individuals - Income

1. To whom do I make my check out and where do I mail my tax return?

Checks need to be made out to the treasurer of the city or county where you reside if you filed your return in your locality and did not e-file your return.

Chesterfield residents:

Make check out to "Treasurer, Chesterfield County"
Mail to:
- Commissioner of the Revenue
  Chesterfield County
  P.O. Box 124
  Chesterfield, VA 23832

2. When are the taxes and estimated payments due?

Virginia Individual Income Tax Returns are due to be filed by May 1 each year. Vouchers for Virginia:

The first is due May 1
The second is due June 15
The third is due September 15
The fourth is due January 15 of the next year

3. Where can I get some assistance with the preparation of my state return?

The Office of the Commissioner of the Revenue offers free assistance with the preparation of your state tax return.

You will need to bring a completed copy of your federal tax return and your W-2s.
We assist on a first come first served basis with no appointments during office hours.
- Monday - Friday
  8:30 a.m. - 5 p.m.

4. When can I expect my refund?

The processing time for most returns is 4 to 6 weeks.

You may check the status of your return by checking the Virginia Tax website or by calling 804-367-2486.
In 2015, the General Assembly approved language that eliminated the debit card option and now requires all tax refunds to be issued by direct deposit or by check.
- Tax refunds previously issued on a MasterCard® debit card are still valid and taxpayers may continue to use those cards.

5. How do I change my address after I have filed my return?

You may send a letter providing your social security number, old address, new address, and your signature to:

Virginia Department of Taxation
Office of Customer Services
P.O. Box 1115
Richmond, Virginia 23218-1115
Fax: 804-254-6113

Note: You may also update your address via secure messaging (email); updates sent via secure message must include an image of your signature.

If you move to a new address after filing your return, but before you receive your refund, be sure to file a change of address with your former post office so your refund or any correspondence from the department can be forwarded to you.

6. Where can taxpayers get free assistance for federal tax preparation?: The local chapter of the AARP provides assistance to taxpayers over the age of 65.

7. What is the telephone number for the Department of Taxation in Richmond?: The local number for the Department of Taxation is 804-367-8031.

8. Whom do I call if my refund check is incorrect?: If there is an incorrect amount, name or address on your refund check you can contact the Department of Taxation directly at 804-367-8031.

9. Can I pay state income tax by credit card?

Yes, call 1-800-2PAY-TAX, or pay online. The jurisdiction code for Virginia is 1080. You will need this number when you arrange for credit card payment.

Note: The company processing the transaction will assess an additional fee. Prior to payment, you will be informed of the fee and will have the option to cancel the transaction at that time with no charge.

After you complete the transaction be sure to fill in the oval on line 30 of Form 760 indicating that you have arranged for this type of payment and mail your return directly to:

Department of Taxation
P.O. Box 760
Richmond, VA 23206-0760

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Commissioner of the Revenue: Surviving Spouse of KIA Tax Relief

1. Are there any restrictions for the Real Estate Surviving Spouse Exemption (KIA)?

Yes:

Only those dwellings in the locality with assessed values in the most recently ended tax year that are not more than the average assessed value for such year of a dwelling situated on property that is zoned as single family residential shall qualify for the exemption under this article.
The surviving spouse of a member of the armed forces killed in action or died of wounds received in action.
If the principal residence is jointly owned by two or more individuals, not all of whom qualify for the exemption.
The fact that surviving spouses who are otherwise qualified for tax exemption pursuant to this article are residing in hospitals, nursing homes, convalescent homes, or other facilities for physical or mental care for extended periods of time shall not be construed to mean that the real estate for which tax exemption is sought does not continue to be the sole dwelling of such persons during such extended periods of other residence so long as such real estate is not used by or leased to others for consideration.

2. How do I apply for the Surviving Spouse Exemption Program (KIA)?

An application can be obtained by:

Downloading a Tax Relief Application - Surviving Spouse (KIA) (PDF)
Calling the office at 804-748-1281
Stopping by the office:
- Commissioner of the Revenue
  9901 Lori Road
  Building 38, Room 165
  Chesterfield, VA 23832

To apply for this exemption, an application should be completed:

Setting forth the surviving spouse's name
Indicating any other joint owners of the real property
Certifying that the real property is occupied as the surviving spouse's principal place of residence

3. How can I prove I am eligible to receive the surviving spouse exemption?: Attach to your tax exemption application a copy of the documentation from the United States Department of Defense or its successor agency indicating the date that the member of the armed forces of the United States was killed in action or died of wounds received in action.

4. Do I have to file for the surviving spouse exemption every year?

No. The tax exemption is effective January 1, 2015. You only need to re-apply if the:

Principal place of residence changes
Surviving spouse remarries

Note: The Commissioner of the Revenue will need to be notified promptly of any remarriage.

5. What is the deadline date to file for the surviving spouse exemption tax relief?: There is no immediate deadline date to file.

6. Does it matter whose name is on the deed for the Surviving Spouse Exemption Program?: Yes. The surviving spouse must be an owner of the property and occupy it as his or her principal residence. Co-owners only get a percentage based on their percent of ownership.

7. What property does the surviving spouse exemption cover?: The exemption will cover the real property taxes for the home and up to one acre of land upon which the home is situated.

8. Can I get the surviving spouse exemption if I own and live in a mobile home?: Yes, if the surviving spouse owns and occupies the mobile home as his or her principal residence, and the property is zoned as single family residential.

9. Do I need to report any of my income to qualify for the surviving spouse exemption?: No. This tax exemption program is not based on the amount of income you receive each year.

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Commissioner of the Revenue: Technology Zone Incentives

1. Who qualifies for a rebate on Machinery and Tools (M&T) taxes?

M&T tax rebates are:

A full (100%) rebate of M&T taxes paid is available for a five-year period, for new or relocating businesses who locate in a technology zone after January 1, 2006.
A partial rebate of M&T taxes paid is available for an existing business within a technology zone that undergoes an expansion or renovation which results in an increase of 15% or $50,000, whichever is greater, in the assessed value of its M&T over that of the previous year.

Note: Over the life of the zone, businesses may qualify for more than one qualifying expansion or renovation rebate.

2. I think I qualify. What is the first step?

Contact the Chesterfield County Department of Economic Development within one year of locating to a technology zone.

This program is administered by the Department of Economic Development, and offers incentives to businesses locating and/or expanding or renovating within a technology zone.
If the business qualifies for a business license incentive, it will still be required to apply for an annual business license with the Office of the Commissioner of the Revenue, but the license fee will either be waived or partially waived.
In the case of a rebate on M&T taxes, the business must file and then pay the taxes assessed on this equipment before the Treasurer's Office will issue the rebate.

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Commissioner of the Revenue: Transient Occupancy Tax (TOT)

1. What is Transient Occupancy Tax (TOT)?: Transient Occupancy Tax (TOT) is a monthly tax collected by operators of public and private hotels, hostelry, inns, motels, tourist home or house, tourist cabin, boarding houses, campgrounds, and other lodging places that offer guest rooms or other accommodations rented out for continuous occupancy for fewer than 30 consecutive days.

2. Who is exempt from TOT?: Transients who stay 30 consecutive nights or more, are exempt from Chesterfield County TOT.

3. What are the due dates for the reporting and remittance of transient occupancy taxes collected?: Transient reports and remittances are due on or before the 20^th day of each month covering the amount of tax collected during the preceding month.

4. What is the penalty for late filing or remittance of the TOT?: A penalty in the amount of 10% of the tax due, or $10.00, whichever is greater will be due. Interest will accrue on the amount due at a rate of 10% per year, calculated monthly beginning on the first day of the month following the delinquency.

5. What do I do if TOT was collected from a transient in error?: If a tax was collected in error, it should be returned to the transient who was improperly charged. If the hotel, motel, boarding house, travel campground, or other facility cannot return the improperly collected tax to the rightful payer, the law requires that it must be remitted to the county with other TOT collections and not retained by the operators of lodging establishments as additional income.

6. What records must I keep regarding TOT?: Businesses responsible for the collection and remittance of TOT should keep accurate records for two calendar years. These records are subject to audit by the Office of the Commissioner of the Revenue.

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Community Corrections Services - Center of Risk Reduction

1. Who is eligible for services at the Center of Risk Reduction (CORR)?

Potential clients who are the following may be eligible:

Must have verifiable housing and transportation
No present offense of violence (as defined by the Criminal Code of Virginia) such as
- Arson
- Drug distribution
- Felony sex offenses
No prior record of violence
Who are facing at least three months in jail
Who are medium to high risk offenders

2. What is the duration of services offered to clients at the Center of Risk Reduction (CORR)?: CORR services are self-paced. Core curriculum takes a minimum of four months to complete.

3. What services are provided at Center of Risk Reduction (CORR)?

Services include:

Community Service Monitoring
Frequent Drug Screening
Individual/Family Counseling
Intensive Supervision
Job Skill Training
Moral Reconation Therapy
Outpatient Substance Abuse Therapy

Treatment groups are two to three days a week, with frequent drug testing. In addition, there is a day track and night track of the program.

4. How does an individual receive services from the Center of Risk Reduction (CORR)?

Potential clients can be referred to CORR from:

Attorneys
Court
Family Members
Probation
Self-Referrals

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Community Corrections Services - Domestic Local Probation

1. Are there different types of Protective Orders?

The types of orders are:

Emergency Protective Order
Permanent Protective Order
Preliminary Protective Order

For more information, see Protective Orders.

2. What is the difference between Anger Management and Batterer's Intervention Program?

CCS Anger Management Class

The Anger Management class is a psycho-educational group suited for first-time offenders who do not have a violent criminal history, situations involving intimate partners or patterns of ongoing abuse. Class details include:

This class is an eight hour class
The class fee is incorporated in the standard $150 probation supervision fee

Anger Management Program

The Anger Management Program is for offenders who experience frequent problems with communication, easily angered, agitated, and frustrated resulting in violent behaviors. Class details include:

Offenders are referred to certified clinical service providers
Programs are typically 8 to 10 weeks in length
Fees include an initial assessment fee, followed by a weekly group fee

Domestic Violence Batterer's Intervention Program

The Batterer's Intervention Program is a state certified program for abuser who use violence as a means to obtain power and control over another individual. Class details include:

Participants include family and/or household members with focus on intimate partner relationships
Programs are a total of 36 hours, which is completed between 18 to 24 weeks
Required fees include initial assessment fee, followed by a weekly group fee
Termination from the program requires the offender to restart from the beginning

3. What types of safety measures are in place for victims?

Victims of domestic related offenses are initially connected with the Victim Witness Assistance Program, and with the Commonwealth’s Attorney’s office pending trial.
Following trial, victims are referred to the Domestic and Sexual Assault Resource Center and other community programs for information and safety-planning.
Advocates are available to provide individual counseling, support groups, and instruction for seeking protective orders.

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Community Corrections Services - Dual Treatment Track (DTT)

2. What charges/convictions make an individual ineligible?

1. Who is eligible for services at the Dual Treatment Track (DTT)?: Individuals who are incarcerated, of pre-trial status, with a major mental illness and substance abuse disorder are eligible. Participants must have verifiable housing and transportation.

Individuals are excluded based on a prior record of pending charges of the following:

Arson
Felony Distribution or Manufacturing
Felony Sex Offenses
Violence (as Defined by 17.1-805 and 19.2-297.1 of the Criminal Code of Virginia)

3. What is the duration of services offered to clients at the Dual Treatment Track (DTT)?: services are self-paced. Core curriculum takes a minimum of nine months to complete.

4. What services are provided at the Dual Treatment Track (DTT)?

Services include:

Frequent Drug Testing
Individual/Family Counseling
Intensive Supervision
Mental Health Focused Groups
Moral Reconation Therapy
Outpatient Substance Abuse Therapy
Psychiatric Services

Participants are required to attend the following:

Day Groups on Monday, Tuesday, and Thursday
Frequent Drug Testing
Psychiatric Appointments at Chesterfield Mental Health Support Services

5. How can an individual be evaluated for Dual Treatment Track (DTT)?: Referrals can be made through the court, attorney, family members, or self-referrals. Ten business days are required to complete an evaluation.

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Community Corrections Services - Local Probation

2. What services are available through CCS?

1. How are clients placed on local probation supervision and referred to Community Corrections Services (CCS)?: By Judges in the General District / Circuit Courts in Chesterfield and Colonial Heights as a sentencing option, and an alternative to incarceration.

Available services to the court are:

Alcohol and drug screening and assessments
Alcohol and drug testing
Anger management classes
Community service
Moral Reconation Therapy classes
Probation supervision
Referrals for alcohol and drug education and treatment
Restitution collection and monitoring
Shoplifting prevention classes

3. Who is eligible for referral to CCS?: Offenders who are 18 years old, or considered an adult at the time of conviction, of a misdemeanor or a non-violent felony for which the court may impose a jail sentence (in accordance with Virginia Code 19.2-303.3).

4. How long is an individual generally on probation supervision?

A client who has a return court date established:
- Must be supervised until the return to court date, or three months if the client has completed all court ordered requirements, whichever comes first
A client who does not have a return court date established:
- Three months minimum for misdemeanants
- Six months minimum for felons
A substance abuse tested client must remain on supervision until his return to court date or six months, whichever comes first

5. Does an individual pay a fee for participation in the Local Probation Supervision Program?: Yes, all offenders under local probation supervision will be charged a one-time fee of $150, unless waived for cause.

6. What are the responsibilities of the client while under Local Probation Supervision?

The main conditions are as follows:

Keep the peace, be of good behavior, and not violate any municipal, county, state, or federal laws and ordinances
Follow CCS staff's instructions and be truthful and cooperative
Not to illegally use, possess, or distribute narcotics, dangerous drugs, controlled substances, or drug paraphernalia
Meet with their local probation officer as instructed
Comply with all court ordered requirements

7. What is the non-compliance or violation process?

The assigned probation officer will notify the court, if a client violates the conditions of his local probation supervision by:
- Testing positive for illegal substances
- Not reporting for a test
- Missing scheduled appointments
- Absconding from supervision
- Violation of any other agreed upon condition
Court discretion will determine the legal course of action taken against the client for his alleged violation

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Community Corrections Services - Pretrial Services

3. How long will my first appointment be?

1. What is Pretrial Services?

Pretrial supervision is a condition of your bail, ordered by a judicial officer. If ordered, you will be:

Reporting to a Pretrial Officer
Completing any other conditions ordered such as:
- Curfew
- Drug/alcohol testing

2. When should I report?

Report to your first appointment as soon as you are released
Daily intakes are done at 9:30am or 2:00pm. Intakes are completed in a group setting. If you want/need individual time , it can be arranged
You may report the following business day if released after hours
Bring all paperwork with you to your intake appointment

In general you should plan to be here for an hour
Come prepared to provide a urine sample, if ordered to testing

4. What happens if I miss a drug test or an appointment?: Since Pretrial Services is a condition of your bail, the court is notified of your situation.

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Community Criminal Justice Board

3. When are the CCJB meetings?

1. What does the Community Criminal Justice Board (CCJB) do?: The CCJB proactively addresses criminal justice issues in the communities of Chesterfield County and the City of Colonial Heights. The impact over the years has been significant as the board moves toward a more coordinated and responsive criminal justice system.

2. Who is on the board?

Membership on the Community Criminal Justice Board shall consist of:

The Chief Judge of the 12th Judicial Circuit Court, or another Circuit Court Judge designated by the Chief Judge
The Chief Judge of the 12th Judicial General District Court, or another General District Court Judge designated by the Chief Judge; and a second General District Court Judge designated by the Chief Judge
The Chief Judge of the 12th Judicial Juvenile and Domestic Relations Court, or another Juvenile and Domestic Relations Court Judge designated by the Chief Judge
The Commonwealth Attorney for the County of Chesterfield or designee
The Commonwealth Attorney for the City of Colonial Heights or designee
The Sheriffs for the County of Chesterfield and City of Colonial Heights or designee
The Chief Magistrate for the County of Chesterfield and City of Colonial Heights
The Chief of Police for the City of Colonial Heights and Chesterfield County
An Attorney who is experienced in the defense of criminal matters before the 12th Judicial District and Circuit Courts
A member from each governing body or a city or county manager, county administrator or executive, or assistant or deputy appointed by the governing body
Two citizens to be appointed at the discretion of the Colonial Heights City Council

The meetings details:

4 p.m.
Third Tuesday in January, March, May, July, September, and November
Chesterfield County Courthouse
9500 Courthouse Road
Chesterfield, VA 23832

4. Is the meeting public?: The meetings are open to the public. Please call Chesterfield Community Corrections at 804-318-8220 for any further questions.

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Domestic & Sexual Violence Resource Center

4. Can a member of the Chesterfield Domestic and Sexual Violence Resource Center speak to my organization?

1. What is domestic violence?: Domestic violence is a pattern of abusive behaviors, used by one individual intended to exert power and control over another individual, in the context of an intimate relationship. Learn more about domestic violence.

2. What is a safety plan?: A safety plan is a personalized, practical strategy to assist an individual in avoiding dangerous situations, yet prepare an individual to knowing how to best react if dangerous situations occur. Plans can be developed for individuals remaining in abusive relationships, or ending the relationship. Learn more about how to safety plan.

3. What is a protective order?: A protective order is a document issued by a magistrate or a court to help you protect yourself, your children and other family or household members from someone who is hurting you or causing you fear. Learn more about protective orders.

The Chesterfield Domestic and Sexual Violence Resource Center provides the following support to the County and the community at large:

Education, awareness and outreach
Technical assistance and case consultation for County professionals
Training to educational institutions, County personnel, and the community

Please contact the Resource Center with questions.

5. Why do victims stay?: In addition to the fear many victims of abuse experience, abusive relationships are often complicated. Read more about why victims stay.

6. Can an abuser change?: While all individuals can change, they should want the change to occur. An unwilling or uninterested individual cannot be forced to change. Change must be intrinsic, and can be difficult as behaviors are learned. Learn more about abusers.

7. Are the Chesterfield Domestic and Sexual Violence Resource Center and the Chesterfield Domestic Violence Task Force, Inc. the same organization?

No. Although the Chesterfield Domestic and Sexual Violence Resource Center provides oversight of the Chesterfield Domestic Violence Task Force, Inc., they are separate entities.

The Chesterfield Domestic Violence Task Force, Inc. is a 501c3 non-profit organization, comprised of agencies and concerned citizens dedicated to providing leadership in preventing and responding to domestic violence in our community. Please contact the Chesterfield Domestic Violence Task Force, Inc. with questions.

8. What is the difference between the Chesterfield Domestic and Sexual Violence Resource Center and the Chesterfield Victim/Witness Assistance?: Chesterfield Victim/Witness is available to assist all types of victims and witnesses of crime, who are involved in the criminal justice process. The Chesterfield Domestic and Sexual Violence Resource Center assists victims of domestic and/or sexual violence, and stalking, whether they are involved in the criminal justice process or not. Both offices work closely to provide comprehensive services to victims of violence. View more information about the services we offer.

9. Does the Domestic and Sexual Violence Resource Center accept financial donations?

Yes, the Domestic and Sexual Violence Resource Center accepts financial donations. Checks should be payable to “Treasurer Chesterfield County”, with “CCS - DSVRC” indicated on the memo line. Please mail donations to:
CCS - DSVRC
P.O. Box 40
Chesterfield, VA 23832

Please contact the Resource Center with questions.

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Drug Court - Adult Drug Court

1. Who is eligible for Drug Court services?

Agree to participate in drug court
Are charged with a felony drug offense or a felony property offense in Chesterfield County or the City of Colonial Heights
Can physically and mentally participate in drug court activities
Have no prior convictions for felony violence, sex offenses or drug distribution
Have stable transportation
Live within 30 minutes of the Chesterfield Courthouse
Meet DSM criteria for substance abuse dependence
Persons who are 18 years or older

2. What can Drug Court do for me?

Participating in Drug Court is not just about staying clean, it is about getting your life back together. Being successful in drug court means you have an opportunity to:

Achieve sustained sobriety
Improve decision-making skills
Mend family relationships
Pay court costs, fees and restitution
Provide access to community resources
Secure and maintain employment
Succeed in becoming a productive, responsible, law-abiding citizen within the community

3. What is required of me in Drug Court?

To be successful in Drug Court, you must invest in yourself. Staff are available to assist you in navigating responsibilities that include:

Developing a payment plan to pay fees/restitution where applicable
Maintaining sobriety - two to four drug screens each week
Reliable transportation and housing
Securing and maintaining employment or consistent school attendance
Treatment sessions - at least two to three times each week
- Community support meetings
- Family counseling
- Group therapy
- Individual therapy
- Skills groups
- Specialized groups
Weekly court hearings

4. How long does Drug Court last?

As designed, Drug Court is 12 months. The process is as follows:

Consists of five phases.
Each phase has specific treatment and behavioral goals/requirements that must be met to move to the next phase.
Participants move through the program at their own pace based on how quickly they meet their goals/requirements.
A graduated system of sanctions and incentives are incorporated into the program to address noncompliance issues or reward positive movement forward.

5. How do I enter Drug Court?

Step 1
The first step to being considered for Drug Court is review by the Commonwealth’s Attorney’s Office. Defense attorneys seeking additional information or request for case review may contact:

Chesterfield Commonwealth’s Attorney’s Office - Geoff Easton - Phone: 804-748-1221
Colonial Heights Commonwealth’s Attorney’s Office - Erin Barr - Phone: 804-520-9293

Step 2
The potential candidate will be interviewed/assessed by the Drug Court probation officer to determine appropriateness for the program. Upon completion of the assessment, the probation officer will advise the Commonwealth’s attorney and defense attorney of acceptance/non-acceptance.

Step 3
If accepted, a date to plead into the program will be set. If not accepted, the charge will continue to proceed through the traditional court process.

6. Can I attend a session of Drug Court?

We encourage individuals who are interested in learning more about Drug Court to attend a session.

Drug Court is held each Wednesday from 8:30 a.m. to approximately 9:30 a.m. at:

Chesterfield Circuit Court
9500 Courthouse Road
Chesterfield, VA 23832

To schedule a visit, please contact the Drug Court administrator, Melanie Meadows, by phone at 804-717-6801 or by email.

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Internal Audit - Fraud, Waste & Abuse Reporting

1. Will my name be protected if I choose to provide it?: The information provided will be kept confidential and privileged; however, your identity may have to be disclosed in the case of a law enforcement request or by order of subpoena. You may remain anonymous if you wish. Please note that sending personal information by fax or email is not a confidential or secure means of transmission.

2. As a county or school employee, what about retaliation if I file this report?: It is a violation of the fraud policy for any individual to be discriminated against for reporting fraud, waste and abuse or for cooperating, giving testimony, or participating in an audit investigation, proceeding, or hearing. False or vindictive allegations are also violations of the fraud policy and should not be made.

3. Are all complaints investigated?: The Internal Audit Department takes all legitimate reports of fraud, waste and abuse seriously and will make every effort to properly investigate issues. You can assist us in our investigation by providing as much documentation or data as possible.

4. How can I report fraud, waste and abuse?: The ability to respond to your report depends on the accuracy and completeness of the information you provide. The best and easiest way to report your concerns is to call the hotline at 804-318-8000 during business hours. Staff will confidentially document your concern for you and make sure all the important details are included; however, there may be rare occasions when staff is unavailable and voicemail is activated. You may use the voicemail to state your allegation or call back and speak with an operator at a later time.

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Juvenile & Domestic Relations District Court - ADA Accommodations

1. I am deaf or hard of hearing and need to request accommodations for my hearing. What do I do?: Please email the Clerk of Court to request sign language interpreter or another listening assistive device.

2. I’d like to request an ADA Accommodation. What do I do?: Please email the Clerk of Court for information regarding ADA Accommodations.

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Juvenile & Domestic Relations District Court - Address Changes

1. How do I notify the Court of a change to my address?: You will need to mail or fax the DC-437 form (PDF) to change your address.

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Juvenile & Domestic Relations District Court - Appeals & Motions to Reopen/Rehear

1. I do not like the way the Court decided my case. What are my options?

All final orders of the J&DR District Court may be appealed within 10 days of final judgment. The best way to note your appeal is in person. If you cannot note your appeal in person, please call the Clerk’s Office to be directed to the appropriate appeal form to use to note your appeal, and you may fax it in.

Our office is open Monday-Friday, 8 a.m. - 4 p.m. Our phone number is 804-748-1379 and our fax number is 804-717-6043.

If the tenth day falls on a holiday or a date the court is otherwise closed, the appeal would be due the next day the court is open. The court will not calculate the date the appeal is due.

If it has been more than 10 days and you have missed your appeal period, you may wish to file a Motion to Reopen/Rehear (Form DC-368 (PDF) /Instructions (PDF)). In criminal cases, a Motion to Reopen must be filed within 60 days. In civil cases, a Motion to Rehear must be filed within 30 days.

Please read the law regarding Motions to Reopen/Rehear:

Criminal cases - Virginia Code § 16.1-133.1
Civil cases - Virginia Code § 16.1-97.1

You do not need to have missed the appeal window in order to file a Motion to Reopen/Rehear.

2. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?

You may wish to file a Motion to Reopen/Rehear (Form DC-368/Instructions). In criminal cases, a Motion to Reopen must be filed within 60 days. In civil cases, a Motion to Rehear must be filed within 30 days.

Please read the law regarding Motions to Reopen/Rehear:

Criminal cases - Virginia Code § 16.1-133.1
Civil cases - Virginia Code § 16.1-97.1

If the Court does not grant your Motion to Rehear, you may need to file anew.

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Juvenile & Domestic Relations District Court - Attorneys

1. I would like a Guardian Ad Litem to be appointed for my child. What do I do?: Please use the Court’s generic Motion Form to request a Guardian Ad Litem. Please make sure you articulate the reasons why the child’s best interests would not be adequately represented without the appointment of a Guardian Ad Litem.

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Juvenile & Domestic Relations District Court - Case Information

1. I went online to view case information for the J&DR Court, and I cannot find it. How do I find out about J&DR cases?

Due to the confidential nature of juvenile cases, J&DR District Court data is not posted online. At present, there is no searchable database for information about adult cases in the J&DR District Courts like there are for General District or Circuit Court cases.

Please read Virginia Code § 16.1-305 regarding confidentiality of juvenile court cases. Call the Clerk’s Office for information about a case 804-748-1379.

2. I need a copy of my court order. What do I do?: Please fax a picture of your photo ID along with a written request specifically indicating which court records you need a copy of. Our fax number is 804-717-6043.

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Juvenile & Domestic Relations District Court - Complaints

1. I called to find out information about my case or my child’s case, and I couldn't receive the information I wanted. What do I do?

Please refer to Virginia Code § 16.1-305 regarding the confidentiality of juvenile case records. The Clerk’s Office cannot give out certain information over the phone without being certain of your identity. In many circumstances, we would like to be able to help you, but due to strict confidentiality laws, we must be extremely careful.

Please email the Clerk of Court if you have questions about the confidentiality of court records, or if you have a complaint regarding the Clerk’s Office.

2. How do I submit a complaint about the way I was treated in the Clerk’s Office or in court?: Please email the Clerk of Court if you have a complaint about the Clerk’s Office or the court.

3. I have a question, and the Clerk’s Office told me they cannot give me “legal advice.” What can I do?: While we can provide answers to procedural questions, court staff are unable to provide legal advice. You may need to seek the advice of a lawyer.

4. I received a copy of my court order, and information is incorrect. What can I do?: Email the Clerk of Court.

5. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?

You may wish to file a Motion to Reopen/Rehear (Form DC-368 (PDF)/Instructions (PDF)). In criminal cases, a Motion to Reopen must be filed within 60 days. In civil cases, a Motion to Rehear must be filed within 30 days.

Please read the law regarding Motions to Reopen/Rehear:

Criminal cases - Virginia Code § 16.1-133.1
Civil cases - Virginia Code § 16.1-97.1

If the Court does not grant your Motion to Rehear, you may need to file anew.

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Juvenile & Domestic Relations District Court - Continuance Requests

2. I received a summons for court but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?

1. My case it set for a day that I cannot appear. How do I get the matter continued to a new date?: Please see the Court’s Continuance Policy and Continuance Request Form (PDF).

Please file a Request for Expedited Hearing (PDF).

Please make sure you articulate the exact reasons your case should be set ahead of everyone else.

Please note: while the Court understands that sensitive matters such as child custody, visitation, and child support are extremely emergent to each individual’s family, we cannot possibly grant every emergency hearing request.

Please limit requests to those of a truly emergent nature where someone’s life, physical, or emotional well-being are in danger.

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Juvenile & Domestic Relations District Court - Custody, Visitation & Support

3. I received a summons for court, but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?

1. How do I file for custody, visitation, or support?: Please see the Court’s website for detailed information regarding custody, visitation and child support.

2. My child’s parent is not paying child support as they were ordered to. What do I do?: Please see the Court’s website for detailed information regarding filing a Show Cause.

Please file a Request for Expedited Hearing (PDF).

Please make sure you articulate the exact reasons your case should be set ahead of everyone else.

Please limit requests to those of a truly emergent nature where someone’s life, physical, or emotional well-being are in danger.

4. I would like a Guardian Ad Litem to be appointed for my child. What do I do?: Please use the Court’s generic Motion Form to request a Guardian Ad Litem. Please make sure you articulate the reasons why the child’s best interests would not be adequately represented without the appointment of a Guardian Ad Litem.

5. I filed or custody, visitation, or child support. Now what?: Please see the Court’s brochure (PDF) for more information.

6. How do I request a foreign language interpreter?: Please fill out the Foreign Language Request form (PDF) to request an interpreter.

7. I do not like the way the Court decided my case. What are my options?

Our office is open Monday-Friday, 8 a.m. - 4 p.m. Our phone number is 804-748-1379 and our fax number is 804-717-6043.

If the tenth day falls on a holiday or a date the court is otherwise closed, the appeal would be due the next day the court is open. The court will not calculate the date the appeal is due.

If it has been more than 10 days and you have missed your appeal period, you may wish to file a Motion to Reopen/Rehear (Form DC-368 (PDF)/Instructions (PDF)). In criminal cases, a Motion to Reopen must be filed within 60 days. In civil cases, a Motion to Rehear must be filed within 30 days.

Please read the law regarding Motions to Reopen/Rehear:

Criminal cases - Virginia Code § 16.1-133.1
Civil cases - Virginia Code § 16.1-97.1

You do not need to have missed the appeal window in order to file a Motion to Reopen/Rehear.

8. I filed a petition or motion with the Court, and I did not appear for my hearing. The case was dismissed. What are my options?

Please read the law regarding Motions to Reopen/Rehear:

If the Court does not grant your Motion to Rehear, you may need to file anew.

9. I need a copy of my court order. What do I do?: Please fill out a copy request form and fax it to 804-717.6043.

10. How do I notify the Court of a change to my address?: You will need to mail or fax the DC-437 form (PDF) to change your address.

11. I need to have a party served in a different city/county in Virginia. What do I do?: The Court will mail notice to the Sheriff’s Office serving court papers for the jurisdiction wherein the other party resides. You will not need to do anything other than provide us the correct Virginia address.

12. I need to have a party served in a different state. What do I do?: The Court does not arrange for service out of state; however, we do send notice to the opposing party via certified mail. If you would like to arrange for an out of state Sheriff’s Office or constable to serve the opposing party, you will need to arrange for service and provide payment that the Clerk’s Office will then send out of state.

13. I need to have a party served in a different country. What do I do?: First, you must provide the correct foreign mailing address. The Court will send (via registered mail), notice to the other party.

14. Can I have a party served by a private process server?: Yes, however, you will have to find a private process server yourself and arrange payment directly with them. Please notify the Clerk’s Office as soon as possible that you want a private process server to handle service and we will let you know when it will be ready. The Court will prepare the notice and your private process server can pick it up at the Clerk’s Office.

15. I am the respondent in a child support case and I have a new job. How do I get the employer changed on my current Income Deduction Order?

You will need to fill out the Respondent’s Request for Income Deduction Order (DC-615) (PDF).

Request for Income Deduction Page

16. The non-custodial parent has a new job. How do I, the custodial parent, get the employer changed on the current Income Deduction Order?: If you have a current Income Deduction Order in place and need to change the employer’s information, please fill out the Notice and Motion for Proposed Income Deduction Order (DC-617) (PDF).

17. I’d like the non-custodial parent to pay me via Income Deduction Order. How can I arrange that?: You will need to fill out the appropriate court forms. (Income Deduction Orders)

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Juvenile & Domestic Relations District Court - Expediting a Case

1. I received a summons for court, but my situation cannot wait that long. What do I do to have the matter expedited on the Court’s docket?

Please file a Request for Expedited Hearing (PDF).

Please make sure you articulate the exact reasons your case should be set ahead of everyone else.

Please limit requests to those of a truly emergent nature where someone’s life, physical, or emotional well-being are in danger.

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Juvenile & Domestic Relations District Court - Foreign Language Interpreters

1. How do I request a foreign language interpreter?: Please fill out the Foreign Language Request form (PDF) to request an interpreter.

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Juvenile & Domestic Relations District Court - Juvenile Driver's License Ceremony

1. My child or I received a letter about a juvenile’s driver’s license ceremony, and I have a conflict with my scheduled date. What do I do?: Please contact the Judges’ Assistant, Jill Bryant, at 804-751-4115 or by email.

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Juvenile & Domestic Relations District Court - Payment Options or Bill-Related Questions

2. I received a bill for payment of my child’s Guardian Ad Litem, and I don’t understand why I’m responsible to pay it. What's going on?

1. I received a bill from the Court. How do I get more information regarding this bill?: Please contact the Court’s Accountant, Trish Black, at 804-751-4783 or by email.

Under the Appropriations Act of 2002, parents are responsible for paying the costs of court-ordered Guardians Ad Litem for children, if so ordered by the Court.

Please see Virginia Code § 16.1-266. [law changing 7/1/18 - will codify the Appropriations Act]

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Juvenile & Domestic Relations District Court - Service of Process

2. I need to have a party served in a different state. What do I do?

1. I need to have a party served in a different city/county in Virginia. What do I do?: The Court will mail notice to the Sheriff’s Office serving court papers for the jurisdiction wherein the other party resides. You will not need to do anything other than provide us the correct Virginia address.

The Court does not arrange for service out of state; however, we do send notice to the opposing party via certified mail. If you would like to arrange for an out of state Sheriff’s Office or constable to serve the opposing party, you will need to follow these steps:

Find out which non-Virginia sheriff’s office or local constable serves civil process in the jurisdiction where the non-Virginia resident lives

Call their civil process division and find out how much it costs for out-of-state service

Provide the address of the non-Virginia party and the address of the non-Virginia sheriff’s office/constable to the Clerk’s Office

Provide a money order or certified check made payable to the non-Virginia’s sheriff’s office/constable to the Clerk’s Office to be sent with the notice

Provide all of this information at least 30 days before your hearing; information provided less than 30 days may result in the non-Virginia party not being notified

3. I need to have a party served in a different country. What do I do?: First, you must provide the correct foreign mailing address. The Court will send (via registered mail), notice to the other party.

4. Can I have a party served by a private process server?: Yes, however, you will have to find a private process server yourself and arrange payment directly with them. Please notify the Clerk’s Office as soon as possible that you want a private process server to handle service and we will let you know when it will be ready. The Court will prepare the notice and your private process server can pick it up at the Clerk’s Office.

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Juvenile & Domestic Relations District Court - Weather-Related

1. It’s snowing; how do I find out if the Court is closed?: Please check all media outlets (Local CBS, ABC, and NBC). You can also follow the Court on [email protected] to find out about all weather- and emergency-related closings. In the event court has a delayed opening, all morning dockets are cancelled and will be continued.

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Juvenile & Domestic Relations District Court - Withdrawing My Case

1. I filed a petition/motion, and now I don’t want to go forward. How do I withdraw it?: Please fill out the Motion to Withdraw and fax it to 804-717.6043.

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Juvenile Detention Home - Arrest & Court Procedures

1. As a parent or guardian, how can I find out if a juvenile has been detained?: During the intake process of a juvenile, a staff member will call to notify you of your child’s placement in detention. We will address any questions you may have at that time and you will be given an opportunity to speak briefly with your child.

2. If my child has just been brought to the Juvenile Detention Home by the police, when and where will the detention hearing be held?: Detention hearings are held at the Chesterfield Juvenile and Domestic Relations Court. Usually, detention hearings are held at 10 a.m. on the next business day after a juvenile has been brought to the Juvenile Detention Home. The Code of Virginia specifies that a juvenile is entitled to a detention hearing within 72 hours of arrest.

3. Where is the Chesterfield Juvenile and Domestic Relations Court located?: The court is located at:
7000 Lucy Corr Boulevard
Chesterfield, VA 23832
Phone: 804-748-1379

4. Can I bond out my child?: Contact the Juvenile and Domestic Relations Court Clerk’s Office, Monday through Friday from 8 a.m. to 4 p.m. by calling 804-748-1379. During non-court working hours, call the magistrate at 804-748-1410.

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Juvenile Detention Home - Mail, School & Religious Services

1. Are juveniles allowed to send and receive mail?

Outgoing Mail

Residents are provided scheduled opportunities for writing letters to anyone except a resident of another juvenile detention or correctional facility.
The Detention Home will provide pencils, paper, envelopes, and postage.
Staff will collect the sealed envelopes and mail them.
Staff are not permitted to read mail.
It is important that residents address outgoing mail properly and clearly.

Incoming Mail

Incoming mail will be distributed daily.
Staff members will not read incoming mail, but mail will be opened and inspected for contraband.
Legal mail will be opened in the presence of the resident.

2. How should I address mail to a juvenile?: Use the following address:
9600 Krause Road
Chesterfield, VA 23832

3. Will my child be attending school while in detention?

Yes. State law requires that juveniles attend school while in detention, even if the youth has graduated or has received a G.E.D.

For more information, please see Education Services.

4. Does the Detention Home offer religious services?

Yes. Religious activities are offered regularly and participation is strictly voluntary. Parents or an assigned probation officer may make special arrangements during business hours for individual religious counseling.

For more information, please call 804-748-1460 and ask to speak with an administrator.

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Juvenile Detention Home - Parent Resources

2. Can I bring my child to the Detention Home and admit him or her to teach them a lesson or schedule a tour of the Detention Home?

1. I have a child who is out of control and will not listen. What can I do?: If your child is defiant and out of control, call Mental Health Support Services at 804-768-7204. Parents with challenges may also wish to contact Prevention Services for a consultation at 804-768-7800.

No. All youths are placed in detention by court order. The Juvenile Detention Home does not have any type of “scared straight” program. While popularized in the media, research and evidence suggests that such programs tend to have the opposite effect on a youth.

For resources please contact Mental Health Support Services at 804-768-7204 or Prevention Services at 804-768-7800.

3. How do I get information about services for my juvenile?: Call the Chesterfield Department of Youth and Family Services at 804-796-7100.

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Juvenile Detention Home - Release Procedures

3. In court, the judge stated that my child was eligible for “HIP” or “Electronic Monitoring." What does that mean?

1. What time will my son or daughter return to detention from court?: We are unable to determine what time youth will return from court because they are transported as a group by the Chesterfield County Sheriff’s Department. If your child is being released from court we recommend you call the Juvenile Detention Home at 804-748-1460 and leave a phone number where you can be contacted. Once your child returns from court and we have all necessary paperwork, we will call you.

2. How long does the release process take? What do I need to bring?: The release process is not lengthy. Please bring a valid, government-issued photo ID with you when you come to pick up your child. There is no need to bring a change of clothes. Your child will change into the clothes they wore when first arriving at detention. There will be a few forms to sign before your child is released. To protect the confidentiality of other residents, no cell phones will be permitted in the intake vestibule/intake area. Additionally, only children 12 years old and younger will be permitted in the intake vestibule/intake area with a parent/guardian.

The Home Incarceration Program (HIP) is an alternative to secure detention and includes Outreach and Electronic Monitoring. All juveniles referred by the court must be screened for eligibility by a Home Incarceration Officer. If your child is found to be eligible for HIP, the Home Incarceration Officer will meet with you and your child to discuss program requirements.

For more information, please see Alternative Programs.

4. If my child was sentenced to a set number of days in detention, when will they be released?: A youth who was sentenced by the court to a set number of days in detention may be released after those days at the time they were admitted to the Juvenile Detention Home once they returned from court. For example, a juvenile who was sentenced to three days in detention and returned to the Juvenile Detention Home from court on Monday at 3:15 p.m. could be released on Thursday at 3:15 p.m.

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Juvenile Detention Home - Weekend Detention & Weekend Work Program

2. My child is court-ordered to the Weekend Work Program. What is the drop-off and pick-up procedure?

1. My child is court-ordered to spend weekends in detention. What is the drop-off and pick-up procedure?: Your child must arrive at the detention home after 6 p.m. on the Friday of the weekend his or her detention starts. The child can then be picked up at the same time on Sunday as he or she arrived on Friday. For example, a child dropped off at 7:15 p.m. on Friday can be picked up at 7:15 on Sunday.

If your child has been court ordered to the Weekend Work Program, you must first sign him or her up by meeting with the Program Coordinator at the Detention Home. After your child has been accepted into the Weekend Work Program, he or she may be dropped off between 8:15 and 8:30 a.m. in the big parking lot on the side of the building (near the picnic tables). Pick-up is at 3:30 p.m. same day, same location.

For more information, please see Alternative Programs.

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Juvenile Detention Home School for Chesterfield County Public School (CCPS) Staff

2. Once notified, what do we need to do?

1. How do we know when a student is a resident of the Chesterfield Detention Home?: School counseling offices are notified within two days of a student’s entry into the detention home school. There are times when students are placed in the detention home, but do not attend school (either they refuse or they have been restricted to their room by detention staff). You will not be notified until the student attends school.

Students are to be withdrawn from the home school. They are then enrolled in our school. You will receive a request for the records we need. Please make sure to send all requested records. We are going to start sending follow up requests if we do not have all records. We need them to assure appropriate class placement, SOL testing, and special education services. It is critical that those records be sent to us as soon as is possible.
In our request for records we also include a request for home school work. We have teachers certified in all core subjects, special education, and some electives. If a Chesterfield Juvenile Detention Home School teacher wants to send work for the student to complete, that work will be given priority. Work will be sent back to the home school for grading. Students do not have access to Chromebooks here because of the security involved.
If teachers choose not to send home school work, then our teachers will provide instruction here. Our goal is to provide the student with as many of their courses as are possible. However, due to staffing and/or safety concerns, there are classes that we cannot offer. For example, we cannot offer CTC courses, foreign language courses, etc. If home school teachers send work, however, we will do everything in our power to help the student complete the work. Teacher-sent work trumps the work we assign here. Our goal is to have students transition smoothly back to their home school.
Teachers cannot expect students to make up missed work as students were enrolled in a school. The student should be treated as any other transfer student upon their return.

3. What is the best way to get that information to you?

For expediency purposes, it is best to fax the records to us at 804-717-6454. If not possible, please send them to the Detention Center via the Chesterfield pony mail at the following address:
Chesterfield County Juvenile Detention Home
9600 Krause Road
Chesterfield, VA 23832

For those outside of Chesterfield County, please use U.S. mail. Teacher work can be emailed, ponied or faxed.

4. What does the school day look like at the Detention Home School?: School starts at 8 a.m. and ends at 2:45 p.m. (with a 30 minute lunch). We have a 7-period day, with classes lasting 50 to 55 minutes each. In addition to the core academic subjects, all students take Personal Finance and Economics, H/PE, Reading and Music.

5. Do any students from the Detention Center attend their home school while detained?: Some students, who are in the Post Dispositional program and have earned a certain level, may attend their home school during the day. This is a rarity but does happen on occasion.

6. Can home school teachers contact the detention home teachers?: Yes. We encourage this. Conversely, detention home teachers might contact the home school teachers if they need information or clarification. We are all in this together!

7. What if a student is taking an on-line course?: Students are able to work on-line here at the facility.

8. Can a student take continue with an AP course when in Detention?: Unfortunately, no. We do not have teachers certified as AP teachers.

9. Is G.E.D. offered at the Detention Home School?: Yes, and we can conduct official G.E.D. testing here as well.

10. Do students take SOLs while in the Detention Home?

Yes. SOL testing is conducted at Detention. We make every effort to ensure that we test everyone eligible. If they are enrolled in an SOL class, they will take the SOL for that course. If they need retakes (i.e., if they are a term graduate or need it for a verified credit), we will retest them if enrolled during SOL test-taking time. You will receive the SOL score reports with the Educational Transfer Summary upon the student’s release.
Some special education students achieve SOL scores that make them eligible for credit accommodations in their IEP. Please pass these scores onto your special education coordinator so that the students will have an opportunity to receive credit for their scores.

11. When a child is released from the Chesterfield Detention Home, are we notified?

We typically do not know the release date for students ahead of time. The release is determined at a court hearing. We will not know until the morning following court that a student has been released.
We will then forward an Educational Transfer Summary to the home school, signifying a student’s release. If a student has been with us five or more days, you will receive grades that the student earned.

12. What do we do with the grades that we receive?

These grades must be given to the classroom teacher with the instruction that they are to be averaged in with grades already received in that class. If a student does not return to school during the school year, our Educational Transfer Summary should be kept in the student’s cumulative file, which will be the only record since teachers have no ability to record our grades.
Most of the students who are in Detention come back with much higher grades than they left with and it doesn’t seem fair to average these grades in.
Students are in school from 8 a.m. until 2:45 p.m. each day. There are never more than eight students in a class, allowing for a great deal of individualized attention. Students typically attend school each and every day. These grades earned are legitimate and reflect the outstanding instruction students receive while here.

13. Sometimes we send work and the student is back in school the next day. This is a lot of work. Why does this happen?

We send the request for records when a student has been with us at least 2 days. However, we are not always aware if a student is assigned to the Home Incarceration Program (released with an ankle monitor) or if they have been released early. This doesn’t happen frequently but it does happen on occasion.
Sometimes there is a delay getting the work to us from the home school. We recommend a teacher send the work directly to us to expedite the process. Email works great! If teachers send Edmodo or Google Classroom codes for their classes, our teachers can request to join their group and access work that way as well.

14. You send end of the year grades to us for students who are still in the Detention facility. What should we do with those grades?

As the last school of record, you are responsible for awarding credits.
SOL scores should also be entered. This ensures that each student has a complete transcript.

Please note that:

Student returning from detention during school year:
- Student is assigned to classes; home school teacher averages Detention grades in with grades already earned at home school
Student in detention at the end of the school year:
- If student was enrolled in home school during year, consult with assigned teachers to ascertain semester / final grades (averaged with Detention Home grades) ; counselor enters grades into Academic History with no teacher assignment
- If students not enrolled in home school during school year, counselor inputs grades directly into Academic History with no teacher assignment; in Synergy, change focus to inactive

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Juvenile Detention Home School for Parents and Guardians

6. Do students take SOLs while in the Detention Home?

1. What does the school day look like at the Detention Home School?: School starts at 8 a.m. and ends at 2:45 p.m. (with a 30 minute lunch). We have a 7-period day, with classes lasting 50 to 55 minutes each. In addition to the core academic subjects, all students take Personal Finance and Economics, H/PE, Reading and Music.

2. Do any students from the Detention Center attend their home school while detained?: Some students, who are in the Post Dispositional program and have earned a certain level, may attend their home school during the day. This is a rarity but does happen on occasion.

3. What if a student is taking an on-line course?: Students are able to work on-line here at the facility.

4. Can a student take continue with an AP course when in Detention?: Unfortunately, no. We do not have teachers certified as AP teachers.

5. Is G.E.D. offered at the Detention Home School?: Yes, and we can conduct official G.E.D. testing here as well.

Yes. SOL testing is conducted at Detention. We make every effort to ensure that we test everyone eligible. If they are enrolled in an SOL class, they will take the SOL for that course. If they need retakes (i.e., if they are a term graduate or need it for a verified credit), we will retest them if enrolled during SOL test-taking time. You will receive the SOL score reports with the Educational Transfer Summary upon the student’s release.
Some special education students achieve SOL scores that make them eligible for credit accommodations in their IEP. Please pass these scores onto your special education coordinator so that the students will have an opportunity to receive credit for their scores.

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Juvenile Probation - Domestic Issues

1. I want to file for custody, visitation and support. What do I need to bring?

As the petitioner, you cannot be named or a party to any existing custody, visitation or support order from this or any other jurisdiction.
If divorced from the other parent, you must bring in the decree and all other agreements incorporated into the divorce decree.
The child must reside in this jurisdiction.
You must supply the full name, date of birth, social security number, race and sex for the child, as well as the addresses where the child has resided for the past five years.
You must bring the address for the respondent and if at all possible, his or her social security number, date of birth, employer and employer's address. You as the petitioner must supply this information.

2. Is there a cost to file for custody, visitation and support?

Yes. The fees are paid to the Juvenile and Domestic Relations Court Clerk's Office. Their phone number is 804-748-1379. The associated fees are:

There is a one-time $25 cost to file custody and visitation petitions.
There is a $12 fee for filing a spousal support petition.
There is no cost for filing child support petitions.

Please Note: The Court Services Unit does not collect the money.

3. I already have a custody, visitation and/ or support order from the Chesterfield Juvenile and Domestic Relations Court but I want to change it, what do I do?: You can contact the Chesterfield Juvenile and Domestic Relations Court Clerk's Office and file a "motion to amend" the existing court order:
7000 Lucy Corr Boulevard
Chesterfield, VA 23832
Phone: 804-748-1379

4. I just moved to Chesterfield and have a custody, visitation and/or support order from another jurisdiction and I want to change the order, what do I do?

You can only request a change to a court order from the jurisdiction that issued the order.
You can only request the order be transferred to Chesterfield from the original jurisdiction.

5. How do I get a protective order?

The Chesterfield Juvenile and Domestic Relations Court has the authority to issue protective orders to prevent further acts of violence or threats of violence from:

Family members
A person you have a child in common with
A person you have resided with in the past 12 months

Process

Come to the Court Services Unit and request a petition for a protective order (Monday through Friday from 8 a.m. to 4:30 p.m.)
Go the Magistrate's Office located at the Chesterfield County Jail and request an Emergency Protective Order after 4:30 p.m. on weekdays, weekends and holidays.
- If granted by the magistrate, the order is only for 72 hours
- You must then come to the CSU to request a petition for a protective order

Please be advised: Just because an emergency protective order was issued by the magistrate does not guarantee a petition for a protective order will be issued. If there is probable cause to issue a petition, the intake officer will assist you with the next steps.

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Juvenile Probation - Juvenile Criminal Issues

1. My child is not listening to me and I want my child to go in front of a judge, what do I do?

A juvenile must first be alleged to have committed a crime and arrested:

An intake officer must find probable cause that it is reasonable to believe the juvenile committed the alleged crime and decide if court is the best course of action.
When a juvenile is referred to court, that juvenile has all the constitutional rights afforded adults.
In Virginia, the parents may be required to pay for the juvenile's attorney either by hiring one or requesting a court appointed attorney.
The parents/ guardians cannot refuse legal representation for their child.
If a child requests an attorney, an attorney will be appointed.

2. There is a child in my neighborhood who I know vandalized my property, what do I do?: Call the police at 804-748-1251. It is always better to have the professionals investigate alleged crimes. The police know what to do and how to navigate the criminal justice process.

3. I think this young person who is hanging out with my child is on probation, how can I find out?: You cannot. The Code of Virginia does not allow for the dissemination of information regarding a juvenile's criminal record, court involvement or probation status except in certain specific situations.

4. My child just needs a couple of days in the detention home to teach him or her a lesson, what do I do?: Juveniles can only be placed in detention for very specific reasons as stated in the Code of Virginia. Anyone, adult or child, who is at risk of being incarcerated, has certain rights and is allowed legal representation to ensure the initial and continued incarceration is legal and an appropriate result of criminal behavior.

5. My child went to court and the judge said there was "evidence sufficient" to find my child guilty, what does that mean?: If your child was represented in court by a lawyer, contact that lawyer to get answers to your questions. In general, "evidence sufficient" means there was not a finding of guilt made by the judge but there is enough evidence to find your child guilty. This is often done in an effort to have your child demonstrate good behavior and earn a dismissal of the charge.

6. How do I know my child is on probation?

The judge will tell you and your child in court. Right after the hearing, you and your child would have signed temporary probation rules. In a few days the assigned probation officer would have called you to set up an appointment to establish the permanent rules and the supervision plan.

Please note: Not everyone who goes to court is on supervised probation.

7. My child is on probation and did not come home at curfew, do I call the police?: No. As long as your child is home, call the assigned probation officer and leave him or her a message. The probation officer will call you back to learn the details of the violation. If your child does not come home at all or his or her whereabouts are unknown, call the assigned probation officer and provide the details.

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Mobility Services

1. Are handicapped-accessible vehicles available?: Some of the transportation providers have vehicles that are equipped with lifts or ramps to assist passengers who need to board while using wheelchairs, walkers or other devices. There is no additional charge to ride on these vehicles. Inform the reservations agent of this need when the reservation is made.

2. Is assistance available to help passengers?: Drivers will assist passengers into and out of the vehicle, and will assist with small packages.

3. Are portable oxygen tanks permitted?: Portable oxygen tanks are permitted on the vans. The passenger must be in full control of the tank or be traveling with an aide who can assist with this control.

4. Are service animals permitted?: A service animal, such as a seeing-eye dog, is permitted on the vans. Make sure that the reservation agent is aware that the passenger will have a service animal when making a reservation. Pets are not permitted.

5. Are safety belts required?: For the safety of all riders, passengers are required to wear seat belts when riding in a van.

6. Is service affected during inclement weather?: During inclement weather, there may be times when the Access On Demand and Access Chesterfield are not operating on a normal schedule. Every effort will be made to provide minimal service interruption for those customers who need life-sustaining services, such as dialysis. Please contact the service provider directly for more information during these periods.

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Parks & Recreation - Archery

1. What is the minimum age to participate in Chesterfield Parks and Recreation Archery programs?: Archers must be 9 years old for Intro Classes and Star Shooters Youth Archery Club.

2. Do I need my own equipment?: All archery equipment is provided for Intro classes, Beyond the Basic classes, Star Shooters Club, and Adult Social Shoot. Archers must provide their own equipment for JOAD and Adult Practice. Archers using the Rockwood Park public range will also need their own equipment. We do not rent out equipment for the public range.

3. Does Chesterfield County have a public archery range?: Yes, Chesterfield County has a public range at Rockwood Park behind shelter 4. This range is first-come, first-served and archers must bring their own equipment. The instructional range at Rockwood Nature Center and the range located behind Chesterfield Technical Center at Hull Street Road are for Chesterfield County program use only and are not open to the public for general use.

4. Where is the instructional range at Rockwood Park?: The instructional range is beside Rockwood Nature Center. Do not follow signs to the public range at Rockwood Park; follow signs for the Nature Center.

5. My child took archery at a summer camp. Does that count as the prerequisite Intro for Star Shooters?: No. They would need to take either the Star Shooters New Archer Intro or take one of our Intro to Archery classes. The exception is if they were in Camp Red Tail Hawk and took archery with a trained Chesterfield County Archery Instructor. Other summer camps do not teach the same content that we teach during our Intro class.

6. Does the Chesterfield County Intro to Archery Class count as the prerequisite for Star Shooters?: Yes, if the Intro class is taken within a year before the Star Shooters class for which you are registering.

7. How does my child enroll in Junior Olympic Archery Development (JOAD)?: To be in JOAD, archers must have previously taken two sessions of Star Shooters and bring their own bow, arrows, and hip quiver.

8. Are there any classes for adults?: Yes. We offer Adult Intro to Archery, 50 Plus Intro to Archery, Beyond the Basics, Adult Practice and Adult Social Shoot.

9. Do you offer birthday parties or private group lessons?: Yes. Please contact Ashley Weatherford for more information.

10. Do you offer private individual lessons?: No.

11. I need to cancel my registration for an archery class. How do I do so?: Please contact Ashley Weatherford. Department policy requires that requests for refunds must be made in writing three days prior to the start of the program.

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Parks & Recreation - Sports

1. How do I know if my games are canceled, or fields are closed due to weather?: To view a list of current closings and cancellations, please go to our Adverse Weather / Field Closings Status page, or call 804-748-1001 after 4 p.m.

2. Which athletic association should my child join?: Find the right athletic association for your child by visiting our Youth Sports page.

3. Where do I find information about adult athletics?: Adult leagues in Chesterfield County are operated through co-sponsored groups. To learn more, visit our Adult Sports page.

4. How do I reserve an athletics facility (fields, courts, or disc golf) for a tournament or event?: If you would like to reserve any athletics facility in Chesterfield County, please email our athletics division.

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Police

1. How do I file a police report?

For emergencies, call 911.

For non-emergencies, call 804-748-1251. You can file a police report online. You may also visit police headquarters on Iron Bridge Road or one of our district stations when a service desk officer is on duty. A service desk officer is on duty at police headquarters 24 hours a day, seven days a week. Service desk officers are on duty at the district stations from 7 a.m. to 7 p.m., seven days a week. If you wish to make a report over the phone, call 804-748-1269.

2. How do I make a speeding/traffic safety complaint?: To make a speeding or traffic safety complaint, call the Chesterfield County Police Department's Traffic Hotline at 804-318-8084 or email the Police Department.

3. Will the police department check on my home while I’m away?: Yes. To request a check of your residence while you are away, call 804-748-1269 or 804-748-1258.

4. How do I get a background check?

You may request a check of your Chesterfield County criminal history record by appearing in person at Records Customer Service during regular business hours.

You must be 18 years of age or older and have a valid photo ID.
If you are under 18 years of age, you should contact the Juvenile and Domestic Relations Court Service Section at 804-748-1379.
If a state record check is needed, contact Virginia State Police at 804-674-2000.

For more information, including fees, visit our Police Records page.

5. I need to get fingerprinted. What do I do?

The police department's Records Section will provide limited fingerprinting services under certain circumstances. The Records Unit is normally open for fingerprinting from 8:30 a.m. to 4 p.m., Monday through Friday.

If you need to be fingerprinted, please arrive by 3:45 p.m. You must have two valid forms of identification, and at least one of the two must include a photo. For more information, visit our Police Records page.

6. What other records can I obtain from police?: Visit our Police Records page for more information about available records and fees.

7. How do I hire an off-duty officer?: The Chesterfield County Police Department offers a variety of options for businesses and organizations seeking to hire off-duty officers for one-time events or continuous assignments. For more information, visit our Hire an Off-Duty Officer page, email our off-duty employment coordinator or call them at 804-717-6162.

8. Do you have a ride-along program?: Yes, the Police department offers a ride-along program for county residents. Residents who would like to participate in a ride along must be 18 years of age, submit a written application and agree to submit to a criminal history check. Applications are available at headquarters and every district station. For more information, email our off-duty employment coordinator or call them at 804-717-6162.

9. Do you have a neighborhood watch program?: Yes, the police department's Neighborhood Watch program was established in 1976. For more information on our Neighborhood Watch program, visit our Neighborhood Watch page.

10. How do I get a job with the department?: The Chesterfield County Police Department offers a variety of career opportunities, both sworn and civilian. To view job listings or learn how to apply, visit Chesterfield County’s employment opportunities listing. For more information on careers with the police department, visit Police Hiring.

11. How do I obtain a criminal warrant for someone?: You must appear in person before a Magistrate. The Magistrate's Office adjoins the Chesterfield County Jail, which is located at:
6900 Mimms Drive
Chesterfield, VA 23832

12. I believe I might be a victim of domestic violence. What do I do?: If you are in danger or need immediate assistance, call 911. For non-emergencies, call the police at 804-748-1251. You can also call the Virginia Family Violence and Sexual Assault 24-hour Hotline at 1-800-838-8238. Visit the Domestic and Sexual Violence Resource Center website or contact the police department’s domestic violence coordinator Tana Mooney by emailing her or by calling 804-318-8110 for more information.

13. I think I’m a victim of an internet fraud or fraud by telephone. What do I do?: If you have given money or prepaid cards to anyone who contacted you over the internet or by phone and you think it is a scam, report it to our police department by calling 804-748-1269. If you have been contacted by someone over the internet and you did not give them money, but you would still like to report it, you can file a report at FBI Internet Crime Complaint Center (IC3) website. If you were contacted by phone but did not send any money, you can report that at the Federal Trade Commission website. You can also visit our Fraud-Related Resources page for more information.

14. How do I get or renew a concealed handgun permit?: The Chesterfield County Circuit Court Clerk's Office handles applications for concealed handgun permits.

15. How do I invite a representative of the police department to attend or speak at our community meeting?: Members of the police department are available to speak to community groups on a variety of topics. To invite a representative of the police department to attend or speak at your meeting, contact the Community Services Division by calling 804-318-8699 at least 30 days before your event.

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Police Recruitment - Applying / Testing

3. What is the address of the test location?

1. Is there an age limit for becoming a police officer?: You must be 21 years old at the time you complete the field training program. Seventy years is the maximum age for policing as set forth in the Code of Virginia 51.1-205.

2. What time is the test?: Processing for the LawFit Work Performance test starts promptly at 8:30 a.m. Please arrive at least 15 minutes early.

Testing is held at:

Eanes-Pittman Public Safety Training Center
6610 Public Safety Way
Chesterfield, VA 23832

4. What do I need to bring to the test?: You must bring your completed background packet and a government issued photo ID.

5. How long will I be at the test?: We start promptly at 8:30 a.m. and work to get everyone through in a timely manner.

6. Do I wear gym or exercise clothes to the test?: Yes.

7. What if I fail the physical ability test?: If you complete the LawFit Work Performance test but receive a failing score you will not proceed in the hiring process until you retake and pass the LawFit Work Performance test.

8. What if I am unable to complete the physical ability test?: If you are unable to complete the LawFit Work Performance test due to injury, illness, etc., you must email the Police Personnel Division and reschedule your test.

9. If I need to reschedule the test what do I do?: If you need to change your test date, we will work to accommodate your needs. Please email the Police Personnel Division to reschedule your test date, or if you decide to withdraw from the hiring process.

10. I am in the military, but will be getting out soon. When should I apply?: We value our employees and applicants who are veterans and we will work with you as best we can. The entire hiring process can take several months to complete; therefore, starting at least six months before you get out would be a good idea. Please call one of our recruiters at 804-796-7169 or our office at 804-748-1547 if you need any further assistance.

11. I'm coming from out of state. Will your department cover the hotel cost?: We do not cover hotel expenses for out-of-state applicants in the initial phases of the hiring process. Should you proceed to the later stages, we will provide assistance with hotel expenses in some cases.

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Police Recruitment - Documentation / Application

1. I don't know my neighbors. Do I have to list them?: Yes, as part of the background process we need you to speak to your neighbors. Look at it as an opportunity to say "Hi" and get to know them. If there are special circumstances, please let us know and we will be happy to work with you.

2. What if I can't remember all my addresses for the background packet?: List as many as you can with as much information as possible. It could be that you only know the city and state. If so, please list that.

3. What if I was charged with a misdemeanor or felony. Will that prevent me from getting the job?: State law (Code of Virginia 15.2-1705) prohibits the hiring of a convicted felon as a police officer. Misdemeanor convictions (except those involving moral turpitude, including petite larceny, misdemeanor sex offenses, or domestic assault) are examined on a case-by-case basis. It will not automatically exclude you from consideration.

4. What if I was charged with possession of marijuana. Will that prevent me from getting the job?: A candidate's history is considered as a part of the background process. A possession conviction would be evaluated based on history and circumstances.

5. I have a poor driving history, is that a problem?: Driving histories are part of an individual's background. Many things are taken into consideration during the hiring process and a decision will be made based on the entirety of that process.

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Police Recruitment - Next Steps

1. When will I be called to come in for an interview?

Interviews are scheduled after testing and pre-screening of the background packets. It could take a few weeks before you are called.

Delays may result from incomplete or inaccurate background packets being submitted. Please make sure your packet is filled out accurately and completely. Willful omissions will result in disqualification.

2. If I received a letter saying I am not going forward in the process, can I reapply? Will you tell me why I was removed from the process?: We do not disclose the reasons for a candidate’s removal from the process. If you wish to reapply, you must wait at least 12 months from the date of your letter. Once your application is received, it will be reviewed to determine if you are eligible to test.

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Real Estate Assessments

9. How is the assessed value determined?

1. Who establishes the tax rate and what is the tax rate?: The Chesterfield County Board of Supervisors established the tax rate. The real estate tax rate is established each year after two separate public hearings have been held by the County Board of Supervisors - one hearing on the tax rate and one hearing on the budget. The 2023 tax rate is $.91 per $100 of assessed value.

2. How are real estate taxes calculated?: Real estate taxes are calculated by multiplying the property's assessed value by the current tax rate. For example, if the tax rate is $0.91 per $100 of assessed value and the property is assessed at $100,000, you multiply $100,000 by .0091, which gives you an annual tax of $910.

3. What is the effective date of annual assessments?: Annual Real Estate Assessments are effective January 1st of each year.

4. How do I know if my property assessment has changed?: On or before February 1st of each year, assessment notices are mailed to all property owners. At that time, if a property owner has a question about their assessment, they can contact or visit the Assessor's Office. Staff is available to answer questions about the assessment and will make available information relating to the assessed value.

5. Will home maintenance increase the assessment?: Generally speaking, no. However, repairs that materially enhance the value of the property or repairs that recapture a loss in value that previously resulted in a lower assessment will most likely result in an increased assessment.

6. How does fire damage, storm damage, demolition, etc., affect a property's assessment?: The assessed values of buildings that have been affected by such damages are adjusted through an exoneration procedure. That is, if a house burns down on February 20th, the assessment would be adjusted as of February 20th.

7. How can my assessment increase or decrease even when there have been no changes made to the property?: The most frequent cause for a change in property value is a change in the market. A shortage of houses in a desirable neighborhood may send prices soaring, while in a recession, homes may stay on the market for a longer time with some homes actually selling for less than anticipated. In good economic times, inflation alone may cause an increase in property values.

8. Are properties reassessed every year?: Property assessments are reviewed every year, but assessments are not necessarily changed every year.

Assessed values are based on market activity within a given area or neighborhood. Market activity (sales data) is used to establish fair market value. The fair market value of a property is defined as the price most people would pay for the property on the open market. Generally, the following steps are used in determining a property's fair market value:

An on-site inspection of the property is conducted.
Sales information is collected and analyzed.
A comparison is made between properties that have sold and similar properties in the neighborhood.

10. What is meant by the term "assessment ratio"?

The assessment ratio is the relationship between a property's assessed value and the property's selling price. This relationship is expressed as a ratio (a percentage). The assessment ratio is calculated by dividing the property's assessed value by the property's selling price.

For example, if a property is assessed at $95,000 and sold for $100,000, you divide $95,000 by $100,000 and this gives you an assessment ratio of 95%.

11. What is the required ratio of assessed value to fair market value?: The State Code mandates, "... annual assessments... shall be made at 100% of fair market value" This state law was adopted in Chesterfield County effective January 1, 1977. The State Department of Taxation conducts an audit of Chesterfield's assessments annually to monitor the County's assessment to sales ratio.

12. How do I access property assessments and record information?: Property records are available on the Internet and at the Assessor's Office.

13. What should a property owner do if they disagree with their assessment?: Property owners are encouraged to contact the Assessor's Office should they have any questions. Staff are available to discuss the assessment and will make available information relating to the assessed value.

14. Is the commercial tax rate the same as residential?: Yes, it is the same in Chesterfield County.

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Registrar's Office - Officer of Election

1. What are the requirements to be an Election Official?

Be a registered voter of the Commonwealth of Virginia.
Be available to work the entire day on Election Day (5 a.m. to approximately 9 p.m.).
Be able to take direction, pay attention to detail, and not be easily distracted.
Be able to sit and/or stand for long periods of time.
Be able to lift 40 pounds with assistance.
Not hold elected office or be the employee of an elected official.

3. What is the compensation for Election Officials?

2. What training do Election Officials receive?: Officers of Election are required to complete training prior to working in his/her first election. This training requirement repeats every two - three years with the start of a new term of service (i.e. March 1, 2019 to February 28, 2022) or when a new legislation has passed. Chief and Deputy Chief Officers of Election are trained prior to each election in which they serve.

Payments are issued by the Chesterfield County Payroll Department within approximately 4-6 weeks after each election.

Chief Officer - $260
Deputy Chief Officer - $225
Officer of Election - $200
In-person Training - $25

4. How will I know if I am needed to work an election?

The Chief or Deputy Chief Officer will contact you approximately 30 days prior to each election to confirm your availability to work. If you are a new Officer, you will be contacted by the Registrar's Office with a precinct assignment, and the Chief or Deputy Chief of your assigned precinct will reach out to you to confirm your availability.

5. Where will I be assigned to work election day?

Each Officer of Election is assigned to work at his/her voting "home" precinct whenever possible; however, if there are no vacancies at the home precinct, a nearby precinct may be assigned.

6. How do I vote if I am not working at my voting "home" precinct?

All Officers of Election are eligible to vote during Absentee/Early Voting, whether assigned to his/her home precinct or not. If you are assigned to work at your home precinct, you may vote there on election day. If you are not assigned to your home precinct election day, you MUST vote absentee/early.

7. What should Election Officials expect on election day?

Election Officials must arrive at their assigned polling place no later than 5 AM, and MUST remain until every person in line at 7 PM has cast his/her ballot, all election results have been reported, and all election supplies and equipment are stored properly for pick up the following day. The Chief Officer will assign you to a role, i.e. Voting booth Officer, Ballot Officer, Scanner Officer etc..

8. What is the dress code for Election Officials?: Election Officials are asked to wear appropriate dress. No political paraphernalia, including items or accessories that display candidate information or party preference.

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Registrar's Office - Registration and Voting

3. How do I vote absentee/early?

1. How do I register to vote?: Visit the Department of Elections on how to Register to Vote.

2. How do I update my current voter registration?: View your current information and submit changes using the Virginia Department of Elections Citizen portal.

See the Department of Elections on how to vote absentee/early. Absentee/Early voting begins 45 days prior to the election and ends the Saturday before the election. Valid identification is required.

Find out more information on voting absentee.

4. What is on my ballot?

Sample Ballots

View the Sample Ballot Key (PDF) to determine the ballot style for each precinct.

5. Is a witness signature needed when voting by mail?

Yes, a witness signature is required according to the Code of Virginia.

§ 24.2-707. How ballots marked and returned

On receipt of a mailed absentee ballot, the voter shall, in the presence of a witness, (i) open the sealed envelope marked "ballot within" and (ii) mark and refold the ballot, as provided in §§ 24.2-644 and 24.2-646 without assistance and without making known how he marked the ballot, except as provided by § 24.2-704.

6. How do I track my absentee (vote by mail) ballot?

Track your vote by mail ballot using Ballot Scout. Ballot Scout is an application that tracks domestic ballots sent through the mail using United States Postal Service (USPS) Intelligent Mail barcodes. Ballot Scout was created by Democracy Works, a nonpartisan nonprofit organization, and is used here in partnership with your local election office. After you sign up, Ballot Scout will send a text and/or email whenever your ballot moves to a new status. When you sign up, if your ballot has already started traveling, you will not receive notifications for any of the previous statuses. Once mailed, your ballot will typically take between 2-5 days to be delivered. Please note, the estimated delivery date is determined based on a piece of USPS scan data that is received when the ballot has been tagged as out for delivery from your local postal facility, not that it has arrived in your mailbox.

View a brief video on how Ballot Scout works.

7. Where do I go to vote on election day?: Visit the Virginia Department of Elections polling place lookup tool for your voting precinct.

8. What type of voting equipment is used in Chesterfield County?: Chesterfield County uses Election Systems and Software (ES&S) voting equipment. The DS200 Optical Scanner and ExpressVote. For further information please see the DS200 Security Bulletin.

9. Where can I find voter registration statistics?: Find registration statistics for Virginia voters updated monthly on the Virginia Department of Elections site.

10. What are the regulations for limited duration campaign signs in Chesterfield County?

Temporary signs, known as limited duration signs in Sec. 19.1-278 of the county ordinance, are easy to procure, inexpensive and simple to install. They can provide an effective way to advertise. There are legal limits on where such signs may be posted in Chesterfield County.

Illegally installed temporary signs in the public right-of-way are subject to removal, citation and/or fines, per Virginia code section 33.2-1224.

Applying for a Permit
Apply for a temporary sign permit by using the Community Development Division's Enterprise Land Management (ELM) Citizen Access Portal. After creating an account in ELM, apply for a limited duration sign permit by following these instructions (PDF). View more information about the ELM portal. Questions? Contact Planning.

11. How do I file to become a candidate?: Candidates for office must meet certain qualifications and are required to file specific documents in order to qualify to appear on the ballot. Find out if you are qualified.

12. What is a provisional ballot?

A provisional ballot is a ballot used to record the vote of an individual whose eligibility to vote cannot be confirmed at the polling location on election day by election officials.

If the Officers of Election cannot find your name in the pollbook or there is some other question regarding your eligibility to vote (such as you received an absentee/vote-by-mail ballot). A provisional ballot is designed to protect your right to vote by allowing you to submit a ballot that will be counted if the underlying question of your eligibility can be resolved.

Additionally, if you go to your polling place and do not have proper ID, you will have to vote a provisional ballot. Follow the instructions given to you by the Officers of Election so that you can provide your ID by the deadline, and your vote will be counted.

13. Who is my Legislator?: You can use the "Who's My Legislator?" service to determine who your representatives are.

14. Where can I go to vote early in-person?

Early Voting is available 45 days before an election.

Prior to Primary Elections, Early voting is only available at the Registrar's Office (9848 Lori Rd, Chesterfield, 23832).

Prior to General Elections, Early Voting is available at 5 additional locations listed below:

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Sheriff's Office - Contact Information

1. What departments are housed in the Chesterfield County Main Courthouse?

Circuit Court Clerks Office: 804-748-1241
Commonwealth's Attorney: 804-748-1221
General District Court Clerk Office: 804-748-1231
Sheriffs Office: 804-748-1261
Victim / Witness Office: 804-796-7087

2. What departments are housed in the Chesterfield County Juvenile and Domestic Courthouse?

Commonwealth's Attorney: 804-748-1341
Court Services: 804-748-1372
JVDR Clerks Office: 804-748-1379
Sheriff's Court Security: 804-751-4184

3. How do attorneys receive an access card?: Complete the Attorney Access Card Request form (PDF).

4. How do I contact Chesterfield-Colonial Heights Community Corrections?: Chesterfield Community Corrections
10111 Krause Road
Chesterfield, VA 23832
Phone: 804-717-2250

5. What if I have a jail question that isn't covered on this list?: Any questions not covered can be referred to the on-duty County Jail Supervisor at 804-748-1829 or 804-768-7327.

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Sheriff's Office - Court Fines

1. How are Court fines paid?

Court fines are paid in the clerk's office of the court having jurisdiction of the case:

9500 Courthouse Road
Chesterfield, VA 23832
Phone: 804-748-1241

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Sheriff's Office - Criminal Complaint / Arrest

2. What happens when a person is taken into custody at the courthouse?

1. How do I file a criminal complaint?: Contact the Magistrates Office by calling 804-748-1410 or go to the Magistrate's Office:
6900 Mimms Drive
Chesterfield, VA 23832

If the person is going to jail, they will be transported as soon as possible depending on transportation workloads (several minutes to a couple of hours).

Release Process

If the person is going to be released, they have to go through a verification process that could take up to 30 minutes. Once released the individual will be escorted to the lobby area outside of the courtrooms.

More Information

Call 804-796-7197 for further information.

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Sheriff's Office - Employment

1. How do I apply to become a Chesterfield County Deputy Sheriff?

Hiring for positions within the Sheriff's Office is done through the Chesterfield County Human Resources Department located at:
9901 Lori Road
Room 305
Chesterfield, VA 23832

Job Line

You can access a 24-hour job line by calling 804-768-7777 or through Human Resources.

2. What is the difference between the Sheriff's Office and the Police Department?

The main responsibilities of the Chesterfield County Sheriff's Office are to:

Maintain the County Jail
Provide security for the County Courts
Serve various legal papers throughout the county

Though all Sheriff's Deputies maintain and use arrest authority, the Chesterfield County Police Department is the agency responsible for the majority of criminal investigations, as well as traffic enforcement and patrol duties in the county.

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Sheriff's Office - Fingerprinting

1. How do I have fingerprints taken for employment purposes?

New Procedures Due to COVID-19

Records has temporarily suspended in-person appointments. Please call 804-748-1260 for assistance or contact the Records Section by email.

The Records Section will provide limited fingerprinting services under certain conditions. The individual requesting these services must have two valid forms of identification, at least one of which must include a photo. Individuals requesting fingerprinting services must schedule an appointment by calling 804-748-1260. For more information.

2. How do I have sex offender fingerprints taken?: Call 804-748-1261, or go to the first-floor security station at the Circuit / General District Courthouse:
9500 Courthouse Road
Chesterfield, VA 23832

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Sheriff's Office - Juvenile / Domestic Issues

1. How do I contact the Juvenile Detention Center?

Call 804-748-1460 or visit:
9600 Krause Road
Chesterfield, VA 23832

Please note: The Sheriff's Office has no affiliation with the Juvenile Detention Center.

2. Where do I file paperwork regarding motions to amend or the completion of community service?

File this paperwork with the Juvenile and Domestic Court Clerk's Office:

7000 Lucy Corr Boulevard
Chesterfield, VA 23832

3. How do I file paperwork for custody, support, protective order or speak with a senior advocate?

Go to the Court Services Unit located on the first floor of the Juvenile and Domestic Courthouse:
7000 Lucy Corr Boulevard
Chesterfield, VA 23832

Note: If an order for custody or support is already in place and you want to amend that order, you need to go to the Juvenile Court Clerk's Office.

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Sheriff's Office - Licenses

1. How do I obtain a marriage license, concealed weapons permit or documents related to property?

Go to the Circuit Court Clerk's Office:

9500 Courthouse Road
Chesterfield, VA 23832
Phone: 804-748-1241

2. How do I obtain a business license?

Go to the Treasurer's Office:
9901 Lori Road
Room 101
Chesterfield, VA 23832
Phone: 804-748-1201

Register the Business

Once you have received your business license, you need to register the business name with the Circuit Clerk's Office:
9500 Courthouse Road
Chesterfield, VA 23832
Phone: 804-748-1241

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Sheriff's Office - Property

3. How do I retrieve property that is in the possession of the Chesterfield County Jail?

1. How do I retrieve property confiscated from an inmate subsequent to arrest?: Please call the Chesterfield Police Department at 804-748-1269.

2. How do I have a vehicle towed / impounded?: Please call the Chesterfield Police Department at 804-748-1269.

The inmate will have to sign a property release form authorizing you to accept the property. Visit the County Jail lobby to have the form completed:
6900 Mimms Drive
Chesterfield, VA 23832

Note: The original clothing items that an inmate was wearing at the time of their incarceration cannot be released.

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Sheriff's Office - Warrant & Civil Paper Service

3. How do I file a Warrant in Debt?

1. How do I have an outstanding civil paper served on me?: Call 804-748-1261 or go to the Sheriff's Office ground floor security office:
9500 Courthouse Road
Chesterfield, VA 23832

2. Where do I go if I have an outstanding warrant?: Go to the front lobby of the County Jail and ask for the assistance of a Deputy Sheriff:
6900 Mimms Drive
Chesterfield, VA 23832

Go to the General District Clerk's Office:
9500 Courthouse Road
Chesterfield, VA 23832

Paperwork Location

Paperwork for this process is located outside the Clerk's Office in the lobby.

4. How do I get information about the service of legal process?: Contact the Sheriff's Office Civil Process Unit at 804-751-4412 or 804-748-1997.

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Utilities - Advanced Metering

1. What is advanced metering and how do advanced water meters work?

Advanced metering uses two-way communications between the water meter and the Utilities Department. It provides real-time water meter readings to ensure accurate and timely processing within the billing system. Also, customers will have access to their water consumption through the integrated customer portal that will allow them to make informed decisions regarding their water usage.

Advanced water meters are equipped with electronic endpoints that collects and securely transmits meter readings via cellular networks to the secure cloud-based software system used by the Utilities Department. The meters maintain readings in 15-minute intervals and sends that information to the Utilities Department several times a day.

2. Why is the department upgrading to advanced metering and what are the benefits of advanced water meters? Are there any environmental benefits?

Advanced metering will enhance customer service by providing customers the ability to view their usage information via a customer portal that can be accessed through an app on either a desktop or mobile device (tablet, phone). Customers will be able to view high-resolution water usage data, which will expand opportunities to make informed choices about consumption usage. Concurrently, the advanced metering system will provide the Utilities Department with accurate and timely information for billing, early leak detections for customers and have information about usage readily available for customers.

Advance water meters benefit customers, the Utilities Department and the environment. Customers benefit from improved customer service, reduced estimated reads, access to meter reading information, ability to manage water usage, early notification of leaks and ability to set usage alerts. The Utilities Department will have improved responsiveness to customers and access to timely usage for billing. This project upgrade will help the environment by having fewer trucks on the roadways as the advanced meters will lessen the need to physically visit meters, reducing carbon emissions and fuel consumption. Customer awareness of usage and early water leak detection will also aid Utilities in sustaining the natural resource of water for future generations.

3. Is there a fee or application process necessary to upgrade my meter?: There is no application process or fee necessary to replace an existing meter with the advanced meter.

4. Can I keep my current water meter?

All Chesterfield water customers will receive an advanced meter. No current meters will be retained.

This will provide customers with the benefits available from the advanced metering system such as improved customer service, reduced estimated reads, access to meter reading information, ability to manage water usage and ability to set usage alerts.

5. When will I receive the new advanced meter and how will I be notified of the installation? Can I make an appointment for the meter upgrade?

The Utilities Department is planning to start installation of advanced meters in late summer/early fall 2021. The installation process will last over a two to three-year period and will cover our entire customer base.

Our current meter deployment plans do not provide for specific days of when customers will receive a new advanced meter; however, as the project progresses, we will inform customers in advance of when their meters are scheduled to be exchanged. The Utilities Department will send a mailed notification a few weeks prior to the installation.

This meter upgrade does not require an appointment. On the day of the upgrade, the installer will knock on the door before beginning work and will leave a door hanger after completing the work indicating the upgrade occurred that day. In cases where there is an issue with access to the meter, Chesterfield Utilities will call to schedule a time to gain access.

6. How is the advance meter installation done? Do I need to be home when they install the new meter? Will you need to enter my house to make this exchange?

The meter installer will locate your meter box, containing the water meter, on your property. As water meters are located outside of the home in a meter box, meter installers will not need to enter your house to make the exchange.

If there is an issue with access to your water meter, we will make another attempt on a different day or we will call to schedule a time to gain access.

For residential customers, replacing the water meter will require the installer to briefly turn off the water. This allows the installer to remove the old meter and install the new advanced meter. Water service may be interrupted for commercial and industrial customers as well.

When the new advanced meter is installed, the installer will test the meter to ensure that it is operating properly. It is recommended that customers turn-on an outside hose bib or inside faucet for a couple of minutes to flush any air or discolored water that may occur in the service line after the installation.

7. Is the advanced meter reading accurate?: The advanced meter is tested and certified from the manufacturer before shipping. Also, advanced metering technology has proven to be highly reliable and secure. It improves accuracy mostly because it eliminates the potential for human error in manual meter reading and practically eliminates any need for estimates.

8. Will there be any differences in the delivery or quality of water after the meter upgrade? Will I see any changes to the amount I usually pay for my water/wastewater service?

The delivery and quality of water will continue to be the same high-quality water you have come to expect.

Advanced metering technology ensures that customers pay only for the water they use – no more and no less. It is important to understand that as some water meters age, they can run slower and under-register water use. When we replace your current meter, the first bill may be higher simply because the new meter is running accurately.

9. Is my advanced meter reading secure? Can my advanced meter reading be confused with my neighbor’s reading?

Your advanced meter reading is secure. Data transmitted through the system is protected and proprietary communications protocols are used. No customer-identifying data, such as names or addresses, are stored in the meters or transmitted across the network.

Your upgraded meter will transmit a unique identifier along with the meter reading data. This identifier is compared to your account record to ensure that the reading data for the correct meter has been applied to your account.

10. Does the radio frequency signal pose any health concerns? Will the radio frequency interfere with my television, computer, cordless phone, garage door, pacemaker or other electronic devices?

The broadcast of radio frequency signals from the advanced meter endpoint devices are well below the levels most people come in contact with on a typical day in their home. Devices such as television sets, wireless phones and cell phones all utilize radio frequency technology that provides much greater contact to radio frequency signals. The Federal Communications Commission (FCC) sets requirements related to these levels, which the advanced meter endpoint devices meet.

The advance meter endpoint devices use cellular technology operating in a licensed frequency band reserved specifically for cellular communications, which safeguards against interference with other electronic devices. The advanced meter endpoint devices meet FCC requirements related to interference.

11. What if I have questions about the last meter read before the meter upgrade?: Digital photographs will be taken of the last meter reading during the meter exchange. The meter installer will provide these photographs to the Utilities Department and we will have access to them should any questions arise.

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Utilities - Drinking Water

6. Why does my water look cloudy or white?

1. Is my tap water tested?: Chesterfield County’s state-certified water quality laboratory tests the water from tap water samples collected throughout the county daily. The Addison-Evans Water Production and Laboratory Facility performs an average of 58,000 tests per year. Our consistent, high-quality water meets or exceeds all applicable federal, state and county requirements. We publish an annual Water Quality Report that may answer many of your questions.

2. Why does my tap water taste like chlorine?: Chlorine, in the form of chloramine, is added to the water at the treatment plant to disinfect the water and ensure the water stays free of harmful bacteria in the miles of pipelines to your residence. The concentration range depends on where you reside relative to the treatment plant and the time of year. The very low, safe and effective chlorine levels in the water range from about 1.0 to 4.0 parts per million, or ppm.

3. What is the pH of my water?: The natural water’s pH can vary, so the pH or acidity of the water is controlled at the treatment plant using lime to make sure that corrosion control treatment works properly and the water coming out of your tap is consistent. The pH in our distribution system ranges from 7.0 to 8.0 pH units, which is in the neutral range.

4. What is the hardness of my water?: Hardness is determined by the concentrations of dissolved calcium and magnesium carbonates naturally occurring in the water. Hardness is measured by the lab in milligrams per liter, or mg/L, which is equivalent to parts per million, or ppm. Our naturally soft water is in the range of 40 to 70 ppm, which is 2.0 to 4.0 grains per gallon.

5. What is the pinkish residue on my bathroom fixtures?: A pinkish film or residue is most likely an airborne bacterium called Serratia marcescens. These bacteria are not present in the water supply. They are naturally present in the environment and may appear during new construction or remodeling work due to the dust and dirt stirred up by these activities. They thrive on moisture, dust and phosphates. The best way to control these bacteria is to clean the effected surfaces with bleach, or a cleanser containing bleach, and keep the area as dry as possible.

The cloudy water is most likely caused by tiny air bubbles in the water similar to the bubbles in carbonated soft drinks. After a while, the bubbles rise to the top and escape into the air. This type of cloudiness occurs most often in the winter when the relatively cold water leaves the treatment system and travels through pipes in the cold ground to your warmer home.

When you open your tap, the water is no longer trapped inside the pipes, and the oxygen immediately begins to escape or bubble to the surface. The technical term for this naturally occurring phenomenon is “off gassing.” The air bubbles are harmless, do not affect water quality, and will go away on their own.

7. The aerators on our faucets are clogged with white particles. What is it?

These particles are most likely pieces of plastic from the hot water tank. There is a plastic part called the dip tube (cold water inlet tube) which deteriorates or fragments over time. These fragments flow out of the tank, through the hot water outlet and throughout a home or building’s plumbing, clogging aerators and shower-heads.

The fragments will float in a glass of water. This is not a water quality issue. A new dip tube may have to be installed or the hot water tank replaced. In some water supplies with hard water, white particles could be calcium carbonate deposits. These deposits are not an issue with Chesterfield County’s naturally soft water.

8. Why does the water in my bathroom sink smell like rotten eggs?

This common situation is most likely due to an actual drain odor. The rotten egg, sewer or sulfur smell, which is usually stronger in the morning and confined to a particular location, is a typical signs of drain odor coming from the u-shaped trap under the sink. As soon as the hot or cold water is turned on, the air-water interface in the trap is displaced and the odors are immediately released. The odor goes away when the water is run, but returns later.

To remedy this situation, carefully pour one cup of bleach down the affected drain and wait 15 to 20 minutes without using the water. Then, flush thoroughly with cold water. This treatment can be repeated, as needed.

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Utilities - Lead in Water from Pipes & Plumbing

8. What can I do to reduce or eliminate lead from my drinking water?

1. What is lead?: Lead is a common naturally occurring metallic element that can be found in air, soil and water. It is also a powerful toxin that is harmful to human health. Lead was commonly used in gasoline and paint until the 1970s and is still sometimes found in products such as ceramics, batteries, ammunition, and cosmetics.

2. What is its history in water plumbing?: Lead was used for centuries in plumbing because of its pliability and resistance to leaks; in fact, lead’s chemical symbol, Pb, is derived from the Latin word for plumbing. In 1986, the U.S. Congress amended the Safe Drinking Water Act to prohibit the use of pipes, solder or flux that were not “lead free.” At the time “lead free” was defined as solder and flux with no more than 0.2% lead and pipes with no more than 8%. In 2014, the maximum allowable lead content was reduced from not more than 8% to not more than a weighted average of 0.25% of the wetted surface of pipes, pipe fittings, plumbing fittings, and fixtures.

3. Do the mains and service lines in Chesterfield County contain lead?: The drinking water distribution system in Chesterfield County does not contain lead mains nor lead service lines. We are very fortunate to have newer mains and service lines than many areas across the U.S. and have a progressive repair / replace policy to ensure the integrity of our drinking water infrastructure.

4. Why is lead a health risk?: Lead is a toxic metal that can cause immediate health effects at high doses and long-term health effects if it builds up in the body over many years. Lead can cause brain and kidney damage in addition to adverse effects on the blood and vitamin D metabolism. Pregnant women and young children are particularly vulnerable because the physical and behavioral effects of lead occur at lower exposure levels in children than in adults. In children, low levels of exposure have been linked to central and peripheral nervous system damage, learning disabilities, shorter stature, impaired hearing, and impaired formation and function of blood cells. While people are more commonly exposed to lead through paint, soil and dust, the U.S. Environmental Protection Agency estimates infants who consume mixed formula can receive 40% to 60% of their exposure to lead from drinking water.

5. How do I know whether my drinking water contains lead?: Because it is colorless and tasteless, lead is not readily apparent in water. In fact, the only way to know for certain whether your drinking water contains lead is to have your water tested by a certified laboratory. In Chesterfield you can contact the utilities department’s quality assurance coordinator at 804-748-1310 option 2 for information and to discuss potential water testing (including lead).

6. How does lead get into drinking water?: Lead is not present when water flows from the treatment facility, nor is it present in the water mains running beneath Chesterfield County. However, in some older homes, lead may be present in the pipe connecting the home to the water system, commonly known as a service line, or in the home plumbing. Lead in service pipes, plumbing or fixtures can dissolve, or particles can break off into water and end up at the tap.

7. How much lead in water is too much?: Lead can be harmful even at very low levels and can accumulate in our bodies over time, so wherever possible steps should be taken to reduce or eliminate your household’s exposure. While risks vary based on individual circumstances and the amount of water consumed, no concentration of lead is considered “safe.” Households with pregnant women, infants, or young children are most vulnerable to the harmful effects of lead at low levels.

The best way to remove risks of lead in water is to completely replace all sources of lead. But there are also steps you can take right away to reduce lead levels in your water:

Run the Tap Before Use – Lead levels are likely at their highest when water has been sitting in the pipe for several hours. Clear this water from your pipes by running the cold water for several minutes. This allows you to draw fresh water from the main. The utilities department’s quality assurance coordinator, who can be reached at 804-748-1310 option 2, or a certified plumber can help you assess the right length of time. You can use this water on house plants or to flush toilets.
Clean Aerators – Aerators are small attachments at the tips of faucets which regulate the flow of water. They can accumulate small particles of lead in their screens. It’s a good idea to remove your aerators at least monthly and clean them out.
Use Cold Water for Cooking and Drinking – Always cook and prepare baby formula with cold water, because hot water dissolves lead more quickly, resulting in higher levels of lead.
Filter the Water – Many home water filters are effective at removing lead. If you purchase a filter, make sure it is certified for lead removal and that you maintain it properly.

9. Are there special steps I should take to protect my developing baby, infant or young children?: Households with pregnant women, infants or young children should be especially aware of the potential for lead exposure through drinking water. If you suspect there may be lead in your home plumbing, consider having your water tested at a certified laboratory by contacting the utilities department’s quality assurance coordinator at 804-748-1310 option 2. If lead is detected, consider purchasing a filter certified for lead removal or using an alternate source of water until the problem is corrected. Babies and young children are most vulnerable to the harmful effects of lead at low levels. U.S. Environmental Protection Agency estimates infants who consume mixed formula can receive 40% to 60% of their exposure to lead from drinking water.

10. Is it safe to shower in water that contains lead?: Lead is not absorbed through the skin. Bathing or showering in water containing lead is not considered a health risk.

11. What does Chesterfield County Utilities do to protect my household from lead?: Our department is proactive in protecting our customers. To prevent lead from dissolving into water from lead service lines or home plumbing, we adjust the water’s chemistry at the treatment plant to minimize the potential for corrosion. This process is known as corrosion control. We sample water at homes considered to be high risk to ensure our corrosion control remains effective. Although corrosion control can reduce risks, the best way to assure your home is safe from lead exposure from drinking water is to remove the potential sources of lead.

12. I’m in a new house, am I at risk?: Homes built after 1986 are required to use plumbing materials with substantially reduced lead content. If you are concerned, consider having your water tested by contacting the utilities department’s quality assurance coordinator at 804-748-1310 option 2.

13. Do all home filters and other water treatment devices remove lead?: No, if you purchase a water filter or home treatment device it is important to make sure it is independently certified for lead removal and that it is maintained properly. Find out more on filter certification at the National Sanitation Foundation (NSF) website.

14. Can my pets drink water with lead?: Lead can impact animals the same way it does humans. Because domestic animals consume a relatively high volume of water relative to their body weight, pet owners with lead in their home plumbing may want to take precautions.

15. Is water the only source of lead in homes and businesses?: No, lead in drinking water generally represents only about 20% of total exposure, according to the U.S. Centers for Disease Control and Prevention. However, drinking water can account for more than half of lead exposure in children because of their lower body weight.

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Utilities - Water Taste and Odor